Network Lead

3 days ago

Serangoon, Singapore Jobline Resources Pte Ltd Full time

**Responsibilities**:

- Supports and maintains infrastructure operations; monitors infrastructure performance and resolution of technical problems.
- Leads high impact projects, prioritises and assigns tasks to ensure that team’s resources are used effectively and that infrastructure projects are implemented in accordance with plans and budgets.
- Identifies and resolves highly complex or specialised issues that may require the establishment of new techniques and processes.
- Anticipates internal and/or external business challenges and/or regulatory issues; recommends improvements.
- Required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.
- Assist with the planning and design of infrastructure systems
- Assist with the documentation of infrastructure design and planning activities and decisions
- Perform infrastructure operations activities such as installations of infrastructure systems according to design specifications
- Align infrastructure operations with agreed service agreement standards
- Perform activities related to ongoing maintenance of infrastructure
- Assist with the implementation of agreed infrastructure changes and maintenance routines
- Perform ongoing tuning and optimisation of infrastructure hardware and software components such as updates and upgrades
- Participate in infrastructure development activities
- Assist with infrastructure testing and implementation
- Gather performance and data usage statistics for capacity planning and reporting
- Assist with piloting of new tools, technologies, and/or processes
- Perform problem/issue identification and resolution
- Assist with simulation of user problems to resolve operating difficulties
- Follow up with users to ensure problem has been resolved
- Recommend system modifications to reduce user problem

**Requirements**:

- Bachelor with 10-years hands-on network experience with deep knowledge on enterprise networking, routing and switching, wireless, software-defined networks, data center network, cloud, etc.
- Professional and technical certifications that include CCNA, CCNP will be advantageous interpersonal and communication skills (verbal and written)
- Ability to manage/work with vendors/contractors/stakeholders for implementing projects, monitoring/maintaining systems.
- Perform problem/issue identification and resolution
- Follow up with users to ensure problem has been resolved

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