Quality Assurance Administrator

1 week ago

Singapore SEARCH INDEX PTE. LTD. Full time

**Responsibilities**:
**Maintain Quality Systems**
- Administer **CAPA (Corrective and Preventive Actions), DCR (Document Change Requests), Internal Audit, and CCR (Customer Complaint Records) **processes within the organization.
- Assist the quality manager in managing Quality systems.

**Compliance Management**
- Ensure compliance with regulatory requirements including MOH Healthcare Services Act and other relevant regulations.
- Maintain compliance with accreditation and certification standards such as AABB, FACT, GDP-MDS SS 620, and other relevant standards.

**Quality Monitoring and Reporting**
- Monitor and review quality indicators and quality control reports across departments.
- Perform deviations/non-conformances (CAPA) follow-up for root cause analysis, rectification, and process improvement.
- Conduct risk assessments for company activities.

**Audit Management**
- Perform Internal Audits and support External Audit to ensure compliance with regulatory and accreditation standards.
- Support supplier/vendor qualification and audits.
- Assist regional office on quality matters.

**Document Control and Reporting**
- Manage the Document Control system and ensure staff compliance with the use of controlled and approved documents.
- Maintain electronic and written records/reports.
- Support change control activities.

**Requirements**:

- Min diploma with 3 years of relevant experience in Quality System, preferably in Healthcare and/or Health Services.
- Demonstrated experiences in administering quality systems (CAPA, DCR, Internal Audit, and CCR)
- Familiarity with certification standards such as AABB, FACT, GDP-MDS SS 620

Interested applicants, please include the following information in your resume:

- Reasons for leaving last 3 employment
- Salary drawn for last 3 employment (including current)
- Expected Salary
- Notice Period

EA License No: 14C7092
EA Registration No: R2199193 (Frieda Chan)

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