Hotel Events Sales Executive

2 days ago

Singapore SSG HOTELS PTE. LTD. Full time

**An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels**:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);
- Duxton Reserve, Autograph Collection Hotel (Marriott);
- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);
- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

**Garcha Group Benefits**:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.
- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)
- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.
- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

RESPONSIBILITIES:

- Manages all events & rooms sales enquiries, dealing from receipt of request to contracting and payment.
- Liaise with in-house departments for a quick and smooth execution and conversion of

group business. Maintains ownership of group blocks, including pickup numbers,

reservation methods, billing, and proper treatment of VIP guests.
- Manages site inspections, organizing visits, room allocation, inspection of rooms and restaurants,

coordinates all departments to execute a perfect showcase of the hotel, providing

accurate information on visitors
- To identify and develop new potential accounts (to prospect at least 2 new accounts

per week).
- Develop sales plans to generate business from identified markets/accounts.
- Determine corporate account needs and initiate sales activities of each assigned

market/account to enable future bookings.
- Management and growth of corporate accounts by tracking individual transient, group

and catering production goals.
- Gather market intelligence: new product ideas, competition activities, new customer

trends and performance.
- Be actively involved in ensuring prompt follow-up on incoming phone calls, site

inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all

sales/operational documents and adhering to the standards set by the department in

execution and filing of all said documents.
- Perform any other duties assigned by owners according to changing business, economic,

customer needs or restructure within Sales & Marketing Department (Corporate,

Rooms & F&B).
- Managing DayAway, TagVenue and other platforms if required.
- Create partnerships with other platforms that may benefit the group for events.
- Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis

stating Revenue, Cost of each Event and person target.
- For groups more than 20pax dining at the restaurants, welcome the guests and ensure their experience is a memorable one.
- Organize each Hotel Dropbox Folder to have all necessary materials for event sales
- Along with the Sales & Marketing Manager, create Event Packages and promotions for business continuity.

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