Customer Support Associate

2 weeks ago


Novena, Singapore Talents@Work Pte Ltd Full time

**Highlights**
- **Industry**: Healthcare
- **Employment Type**: 1-Year Contract (Convertible to Permanent based on Performance)
- **Working Hours**:Monday to Friday, 8am - 5pm & Alternate Saturdays, 8am - 12pm (Fixed Office Hours)
- **Salary**: Up to $3,000/month (Depending on Experience)

**Key Responsibilities**
- Respond promptly and professionally to patient enquiries across various channels
- Provide clear, accurate, and timely information on appointment scheduling and general health matters
- Attend to general healthcare-related enquiries and administrative coordination
- Address and resolve patient concerns and complaints in a courteous and effective manner
- Escalate complex issues to the relevant departments or supervisors when necessary

**Reqirements**:

- Prior experience in a Call Centre, Customer Service, or Consumer Sales environment (non-sales role seekers welcome)
- Strong communication and interpersonal skills
- Ability to deliver quality service and remain patient-focused in a fast-paced environment

Sankari Mogan (R24120729)

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: $2,500.00 - $3,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance

Schedule:

- Monday to Friday
- Weekend availability

Supplemental Pay:

- 13th month salary
- Performance bonus

Work Location: In person



  • Novena, Singapore Thomson Medical Pte Ltd Full time $30,000 - $45,000 per year

    Thomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with usJOB...

  • Research Associate

    1 week ago


    Novena, Singapore Nanyang Technological University Full time

    The Dementia Research Centre (Singapore) is a multidisciplinary institute that aims to carry out cutting-edge high impact clinical neuroscience, cognitive and neuroimaging research in characterizing the underpinnings of dementia in Singapore. The Research Associate with assist with relevant strategic research objectives and contribute to the overall academic...

  • Research Associate

    6 days ago


    Novena, Singapore Nanyang Technological University Full time

    **Research Associate in the laboratory of Associate Professor Konstadina Griva** The incumbent will work on the project aimed to develop and evaluate digital conversational agent tools for genetic screening services across health care institutions in Singapore (glomerular disease, hereditary cancer; familial hypercholesterolemia). This is a collaboration...


  • Novena, Singapore Nanyang Technological University Full time

    **Research Assistant/Associate in the laboratory of Associate Professor Konstadina Griva** The incumbent will work on the project aimed to develop and evaluate digital conversational agent tools for genetic screening services across health care institutions in Singapore (glomerular disease, hereditary cancer; familial hypercholesterolemia). This is a...


  • Novena, Singapore Nanyang Technological University Full time

    A Research Assistant / Research Associate is critical to provide clinical research support to the Lead Principal Investigator and Team Leads who run the HELIOS Study, in such a manner that promotes good quality sample and research data collection. Key responsibilities include but not limited to: - Perform carotid ultrasonography for measurement of Carotid...


  • Novena, Singapore Nanyang Technological University Full time

    Lee Kong Chian School of Medicine (LKCMedicine) is recruiting a Research Associate in the field of digital health, health education or medical education research under Professor Jennifer Cleland. LKCMedicine is a joint medical school between Nanyang Technological University (NTU) and Imperial College London. The Research Associate will play a pivotal role...


  • Novena, Singapore Nanyang Technological University Full time

    Primary Care and Family Medicine at LKC Medicine is a dynamic and growing multidisciplinary group with expertise in general practice, qualitative research, statistics, clinical trials, health services research and implementation science. It aims to deliver high-quality research designed to inform policy and practice and to improve health outcomes. The...

  • Research Associate

    2 weeks ago


    Novena, Singapore Nanyang Technological University Full time

    The incumbent will assist Associate Prof Yasunori Saheki with his research projects. He/She is also responsible for any research-related activities and other tasks as assigned by the Principal Investigator. Key Responsibilities: - Perform experiments, document results, and analyze data and carry out an independent research project. - Assist purchasing of...


  • Novena, Singapore Nanyang Technological University Full time

    The Lee Kong Chian School of Medicine (LKCMedicine) trains doctors who put patients at the centre of their exemplary care. The School, which offers both undergraduate and graduate programmes, is named after local philanthropist Tan Sri Dato Lee Kong Chian. Established in 2010 by Nanyang Technological University, Singapore, in partnership with Imperial...


  • Novena, Singapore Demant Singapore Pte Ltd Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. In this role, you will be responsible for following up on leads generated from various marketing activities and hospital referrals. Your goal is to facilitate the smooth transition of customers through the sales process, while providing...