Service Crew

2 days ago

Singapore SINGAPORE STRAITS WINE COMPANY PTE. LTD. Full time

**Job Title -**Service Crew (Part Time)**

**Job Role Description**

The Service Crew to be responsible for day-to-day front-of-house operations of the assigned restaurant. He/she ensures smooth dining experiences for customers by delivering excellent service, maintaining high standards of cleanliness and food hygiene, and supporting the outlet’s sales and service targets.

This job responsibilities shall include but not be limited to:
**Job description**
- Work closely with kitchen, bar, and management teams to ensure smooth oordination of service
- Maintain smooth operations & standard of work.
- Ensure excellent customer service experience to customer.
- Upsell food/wines to customers and cross sell related products.
- Placing the needs and preferences of customers, provide personalized assistance and build strong customer relationships.
- Inform & promote in-house promotions, members program and upcoming events to customer.
- Maintain store cleanliness, visual merchandising, presentation.
- Ensure orders accurately and deliver food/beverages promptly and enquiries are handled quickly and effectively in a helpful and friendly manner.
- Provide attentive service, anticipate customer needs, and personalize dining experiences.
- Ensuring compliance with Food & Health Safety Regulations.
- Provide a clean, comfortable and convenient dining/shopping experience.
- Ensure food hygiene & workplace safety guidelines are strictly followed.
- Attention to detail and accuracy to ensure smooth efficient checkout process.
- Any other operational duties assigned by Management.

**Requirements**:

- Prior experience in wine sales is preferred or experience in F&B and/or wine bar.
- Passion in wines
- Food & hygiene certificate will be an added advantage.
- Well organized and good team player
- Work location at 123 Penang Rd, Singapore 238465.

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