Operations Manager
5 days ago
SGoons Tattoo is a fast growing Tattoo Shop in Orchard, Lucky Plaza with a sister company in the Philippines. As a fast growing company, we are looking for a new member of our Singapore branch to oversee the operations in the shop.
An Operations Manager handles day-to-day activities that enable the tattoo shop to run smoothly. The role requires exceptional organisational, time management and creativity, as well as strong communication skills.
Duties and Responsibilities:
- ️Support day-to-day coordination of operational activities within the tattoo shop
- ️Hit monthly sales quota set by the company
- ️Ability to do tattoos & ability to determine a good quality tattoo
- ️Identify problems between clients and artists and quickly resolve them
- ️Coordinate project tasks between clients and tattoo artists
- ️Ability to train new Tattoo Artists
- ️Manage fair scheduling of tasks between Tattoo Artists
- ️Manage tattoo supply inventories & supplies ordering
- ️Ensuring all tattoo artists’ work are at par with the company standards
- ️Manage business operations so that they meet company goals and customer expectations
- ️Create compliance between operations and company standards
- ️Maintain procedural documentation such as waivers & tattoo consents whenever applicable
- ️Maintaining a clean and safe work environment by adhering to state and federal health regulations
- ️Create an environment that is orientated to trust, open communication, creative thinking and cohesive team
Qualifications and Requirements
- ️Minimum Diploma preferred
- ️Experience in a Tattoo industry is a must
- ️Experience in office management or an administrative role
- ️Excellent communication and people management skills
- ️Excellent organizational and time management
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