Director, Digital Solutions and Innovation

7 days ago


Singapore MUFG Bank, Ltd., Singapore Office Full time

**Do you want your voice heard and your actions to count?**

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

**Responsibilities**:
Reporting to the **Head of Department (ITD)**, you will lead the teams to drive key initiatives for digitization of business processes and to promote automation and efficiencies in the workplace.

A brief on the coverage of the role would be as follows:

- Build and grow the teams to manage the different streams of work through a team of professionals based in Singapore and India
- Coach the teams to drive the transformation agenda in the bank.
- Create a talent pool to implement the key strategic initiatives related to business process management, robotic process automation and digital solutions to promote work efficiencies in a hybrid workplace.
- Design and drive the RPA strategy for the region. Establish guidelines and standards for RPA.
- Through collaboration, build a good understanding of the business processes for self and the team to help the business counterparts streamline the process supported by enterprise-wide solutions
- Manage the portfolio of technology solutions that help improve internal process efficiencies through automation, improvements and cost reduction.
- Work with the businesses for adoption of the solutions regionally to drive standardization.
- Enable cost reduction of delivery and implementation of the solutions through automation and standardization.
- Partner with the leads in offshore location to build the delivery competency for the regional initiatives.
- Design insights to be derived from the data collated from the business process management solution.
- Engage with the IT Heads in the countries to promote regional solutions. Collaborate to rollout regional delivery standards pertaining to the CI/ CD pipeline.

**Job Requirements**:

- Experience in corporate banking products employing digital solutions to promote operational efficiency.
- Experience in transformation journey in a banking environment having led initiatives driving change through technology solutions for business problems.
- Experience building teams across locations by getting the right personnel, coaching them and creating a talent pool that can deploy solutions in different locations
- Exposed to data management initiatives which help derive insights from raw data.
- Able to interact with senior stakeholders to present the roadmap, plans and updates on different initiatives and to get buy-in.
- Technically competent to be able to review the designing of the solution liaising with our internal teams and vendors.
- Strong planning, organizational and time management skills
- Self-motivated, self-organizing and possess drive, ability to be hands-on and lead by example.
- Experience in liaising with offshore teams, infrastructure teams and other personnel for implementation of solutions.
- We regret to inform that only shortlisted applicants will be notified._

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.



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