Data Steward Team Lead

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

**The Role**

Directly reporting to the OpenData Research Center Manager, we are looking for a Data Steward Supervisor who will be responsible for the direct supervision of data stewardship team members for the data offering in Southeast Asia (SEA) within the APAC region.

You will also be responsible and retain all the responsibilities of a Data Steward, such as updating the attributes of records to improve core data, calling Group Practices, and updating provider affiliation information.

If you have a passion for data and quality - this is a great opportunity for you Your role will be based in the Veeva Offices in Singapore.

**What You’ll Do**
- Lead the team to ensure high quality HCP/HCO data is collected, verified and maintained.
- Coach, motivate, appraise, and retain team members
- Deliver all necessary training to Data Stewards
- Monitor, improve, and give feedback on individual and team performance
- Allocate work and resources to meet project deadlines
- Design, document and optimize processes to ensure best-in-class delivery of data quality
- Audit the data quality of Data Stewards
- Ensure the team meets and exceeds productivity and quality standards
- Run the daily operations in the Data Stewardship team
- Report progress to the direct line manager
- Execute other duties and ad-hoc tasks related to data stewardship as assigned by the management

**Requirements**:

- BA/MA or equivalent degree
- Filipino language is required for facilitating phone / web research validation to both build and maintain the product. _(The data sources need to be either phone or web validated with the respective hospitals, clinics or pharmacies to ensure the data is accurate)_
- 1 year of work experience with leadership component; recent graduates who have leadership quality are welcome to apply
- Ability to learn quickly and independently
- Problem-solving and efficient time management skills
- Proficiency in Windows, Google apps, MS Office, and other office software
- People and result-oriented
- Experience in staff scheduling
- Highly organized, attention to detail, and focus on quality
- Fluent in English

**Nice to Have**
- Local Health Care market understanding
- Knowledge of medical terminology and data quality standards within the life sciences industry
- Previous experience or interest in data, databases

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.