Event Manager

**ABOUT OUR COMPANY**

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. Operating as a full-service agency partner or through embedding specialist talent into client teams, FIRST brings brands and people together through creative, connected experiences. Spanning 11 countries and with more than 400 team members, FIRST works with clients across industries including financial services, technology, media, consumer electronics, medical and healthcare, automotive, aerospace and the non-profit sector. Event Marketer Magazine listed FIRST among their “Top 100 Event Agencies” for 2020, as well as one of 2020’s “Best Places to Work in Events.” Crain’s New York Business also recognized FIRST as one of the Top 100 “Best Places to work in NYC” for 2020, and The London Stock Exchange Group listed FIRST as one of “1000 Companies to Inspire Britain” in 2020.

**JOB DESCRIPTION**

The **Event Manager **will consistently deliver exceptional service to our client through excellent operational and logístical facilities management. This position will be responsible for managing, supporting and/or executing the coordination of various events within the client’s meeting spaces. The role requires strong operational understanding and practical experience in event logistics and venue management.

Along with other FIRST team members, the Event Manager will represent the FIRST Solutions brand on-site within a well-known tech company. In this role you’ll work with internal teams to coordinate the logístical needs of the event space. This role will report directly into the Team Lead.

**RESPONSIBILITIES**:

- Provides consultative ‘one stop shop’ planning support for Event Hosts to ensure exemplary event experience
- Discovery of Event Host objectives and requirements for meeting.
- Review budget and offer suggestions to maximize ROI
- Organize logistics, decor, entertainment, catering and all other event needs
- Ability to recommend event enhancements to achieve desired event objectives
- Review of all meeting space to ensure proper space assignment
- Informs Space & Service Coordinator of space need changes and cancellations
- Update group information in internal systems in a timely manner
- Periodically checks event spaces and setups to ensure event services are appropriately delivered
- Communicate event needs with Event Event Service Specialist and checks in throughout group event on any additional needs
- Create all services communication to be distributed on a timely basis to all service departments
- Conduct post event survey with Event Host (as outlined in post survey SOP) and communicate comments/compliments/issues to service levels.
- Work closely with all departments to develop and be responsible for event requirements and deliverables, including but not limited to communications, calendars, registration needs, feedback surveys, and wrap up reports
- Coordinate with facilities, arranging and overseeing all event details, such as audio and visual, decor, catering, security, entertainment, premiums/swag, and transportation
- Create in depth event based on strategy but pushes the boundaries of creativity and innovation
- Manage multiple programs/events, across various industry verticals, with creativity, innovation, and strategy, delivering world class creative execution

**QUALIFICATIONS**:

- 2 - 5+ years’ event management and/or corporate meeting planning experience preferred
- Strong meeting coordination experience for meetings/conferences ranging between 50 - 300+ people
- Bachelor’s Degree preferred but not required
- Fluent in English
- Experience working cross-functionally with all levels of stakeholders in a fast-paced environment
- Ability to understand the meeting/event objective and mission, business, and audience in order to align with the overall vision and strategy of the needs of the Event Host and event
- Organizational and time management skills
- Ability to execute tasks independently and efficiently
- Creative problem solver, resourceful, team player
- Adaptability to situations and ever-changing demands
- Highly organized with the ability to handle multiple tasks to meet strict deadlines
- Excellent time management and multi-tasking skills
- Ambitious and proactive with a calm and flexible approach to handling pressure
- Experience working on large and complex databases
- Proficient in G Suite

**ADMINISTRATION & GENERAL**:

- Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings
- Work intelligently and ensure management is aware of problems or issues which negatively affect productivity
- Build excellent relationship with team through positive communications
- Ensure knowledge is shared within the team to enable them to work smarter and more efficiently
- Work on ad hoc requests from clients as r