Assistant Director, Corporate Services

**COMPANY DESCRIPTION**

The Salvation Army has been touching lives in Singapore since 1935 and we remain committed in serving the underprivileged in the community without discrimination. To us, every life is precious and we actively help those in need regardless of age, race or religion.

Throughout the years, we have established a comprehensive network of social services to meet a wide range of needs in our community. Our diverse programmes reach out to children who need care and protection, families in material need, ailing aged requiring quality nursing care and other needy segments in our society.

Our spiritual ministry also reaches out to the people in the community to provide counsel to those in need. We are there to help guide those in need towards finding their identity and purpose in life.

**RESPONSIBILITIES**

The Children and Youth Group (CYG) provides a continuum of services, spanning from preventive and community services, out-of-home care, and reunification services. Our services encompass kinship care, fostering, children's homes, interim placement and assessment centres, support for families and children with at least one incarcerated parent, and reunification support for families.

We are seeking a dynamic and experienced leader to join us as **Assistant Director of Corporate Services**. Reporting directly to the Executive Director (ED) of CYG, you will play a pivotal role in ensuring that our corporate support functions effectively enable the delivery of high-quality services to vulnerable children and families.

**Key Responsibilities**:

- Lead and oversee the Corporate Services team, including Human Resources, Administration, Finance, and Operations.
- Collaborate closely with headquarters to ensure alignment with organizational policies, standards, and strategic directions.
- Drive digitisation and transformation initiatives to enhance operational efficiency and service effectiveness.
- Provide strategic leadership and day-to-day management of corporate functions to support CYG's mission.
- Foster a collaborative and supportive work environment, ensuring staff well-being and strong cross-functional teamwork.
- Demonstrate excellent people management and negotiation capabilities.

**Requirements**:

- Proven leadership experience in Human Resources and/or Finance.
- Track record of successfully leading digitisation and transformation projects.
- Strong interpersonal skills, with the ability to communicate effectively and build positive relationships across teams.
- Excellent writing, analytical, and problem-solving abilities.
- A team-oriented mindset with a commitment to staff development and organizational excellence.

MAIN DUTIES AND RESPONSIBILITIES
- **Organisational Development and Corporate Management**
- Assist the Executive Director to develop strategies as follows:

- To enhance and maintain a conducive trauma-informed culture for staff
- Propose and implement good organisational development practices such as Lean Management, Learning Organisation.
- Develop and lead digitisation and transformative initiatives for effectiveness and efficiency.
- Put in place required initiatives to reduce risks to CYG or The Salvation Army (TSA) such as leading data protection initiatives
- Ensure that corporate services are well run, efficient and adopt best practices in their respective fields.
- Review corporate support processes and initiatives to ensure that they are effective and efficient.
- **HR and Admin**
- Oversee 1 Manager/Asst Manager and staff to ensure HR admin functions are well executed
- Provide strategic and thought leadership on how best to leverage on HR functions to better enable CYG to serve its mission including:

- Employer branding, recruitment channels and employee retention
- Management and leadership development
- Put in place and operationalise employee communications and engagement framework, management development and organisational development initiatives
- Ensure that HR functions (recruitment, payroll, exit interviews, appraisal, disciplinary proceedings, leave management, training) are run efficiently and effectively.
- Manage staff disciplinary proceedings
- Develop and/or operationalise SOPs, appropriate controls and governance e.g. headcount management.
- Work closely with the Regional Headquarters (RHQ) Human Resources (HR) to ensure that operational needs are met
- Prepare, put up and track relevant papers and submissions to RHQ to enable CYG's HR and admin needs, including solving any issues which surface.
- Ensure that government licensing requirements (e.g. compulsory training, funding KPIs) are met.
- Assist in the maintenance, review and formulate SOPs for residential care services related to the Licensing requirements and any other requirements
- Develop and monitor relevant SOPs and policies to enable excellent functioning for CYG.
- **Finance**
- Oversee 1 Manager and staff to ensure that finance functions are well executed
- Ensure that acco