Manager of Inside Sales

Job Summary

The Manager of Inside Sales is accountable for managing a team of Inside Sales Representatives, responsible for prospecting and generating revenue. This person is a metrics manager that directs Insides Sales Representatives to identify and execute on winning opportunities, proper and timely follow up, and delivering an excellent experience to the customer. The Manager of Inside Sales also ensures that the Insides Sales Representatives are operating at a high level of performance and prioritize opportunities in accordance to company objectives.

**Responsibilities**:
People Management- Build a strong sustainable organization with high levels of employee engagement by attracting and developing superior talent and rewarding superior performance of teams and individuals.- Provide employees with coaching, feedback, and development- Reward superior team and individual performance- Maintain an atmosphere of respect, mutual support, flexibility, continuous learning, good humor, and commitment to business goals and customer needs- Match staff skills and talent to tasks to ensure optimal engagement and performance- Establishing and maintaining relationships and effectively communicating with customers, business unit leaders and senior management- Manage operations staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions- Utilize leadership and management skills to close gaps between actual and desired results- Ensure team members have specific direction on closing new business with existing accounts

Sales Management- Perform sales forecasting and pipeline management- Maintain a strong knowledge of Workiva products through a commitment to ongoing training- Identify knowledge gaps on team and provide training when and where appropriate- Maintain high level of communication with Sr./Director of Inside Sales to stay abreast of continually changing focus in order to meet needs of sales organization and Workiva- Measure progress toward predetermined result areas, i.e. servicing existing account needs

Team Management- Manage Mid Market team to achieve quarterly bookings targets by driving value of Wdesk with current customers and new logos- Manage SDR team to achieve Sales Accepted Opportunities, distributed evenly amongst field sales team- Manage SDR team to achieve quarterly bookings targets by driving value of Wdesk with current customers and new logos- Establish strong relationship with sales managers and ensure SDRs on the team are having weekly 1:1’s with each RSD they support- Ensure weekly meetings are scheduled between each field and SDR pairing—join these calls to ensure correct topics are covered and relationship is being established from both sides

What You'll Need

Education- Undergraduate Degree or equivalent combination of education and experience in a related field.

**Skills**:
- Considerable knowledge of accounting- Proficient knowledge of Software as a Service business model- Demonstrated coaching and leadership skills- Ability to motivate team members and influence others- Strong presentation skills- Strong knowledge of Workiva products and internal processes through a commitment to ongoing training- Excellent time and territory management skills

Experience- 5+ year of progressive sales management experience, preferably in the software or technology areas- 3+ years of proven sales growth in the field of selling Software as a Service products

Working Conditions & Physical Requirements- Depending on assigned work location, walking outdoors between company campus facilities in a variety of weather conditions may be necessary to perform responsibilities of this position- Reliable internet access for any period of time working remotely, not in a Workiva office.
- Where You’ll Work
- Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.- Customer Success: Always delight our customers.-
- Trust: Rely on each other.-
- Integrity: Do the right thing, every time.-
- Collaboration: Share resources and work together.-
- Innovation: Keep creating solutions and finding better ways.-
- Inclusion: Support a diverse community where we all belong.-
- Accountability: Be responsible for your success and failure.We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.
- At Workiva, you’ll enjoy:
- Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.-
- Involvement: Ability to participate in Empl