Desktop and Sccm Engineer

2 days ago

Singapore Assurity Trusted Solutions Full time

Assurity Trusted Solutions (ATS) is a wholly-owned subsidiary of the Government Technology Agency (GovTech), incorporated to operate the National Authentication Framework (NAF) and National Certification Authority (NCA). We seek to be the Source of Trust in the use of digital services and committed to improving Trust and High Assurance of digital services by providing secure and convenient identity management solutions.

We are looking for a Desktop and SCCM Engineer to join us in our mission to improve Singapore’s competitiveness as a trusted ICT hub for citizens and businesses.

**A brief summary of your job responsibility**:

- Installation, testing and troubleshooting of IP-based Phone and Videoconference software and equipment.
- Configure and maintain operating systems, client software, drivers, firmware, and other PC peripherals.
- Provide 2nd-level onsite support to end-user’s end-point devices and network hardware / incidents.
- Hands-on experience with latest Windows 10 technology
- Ensure all projects, preventive maintenance works, and SOPs are carried out on time.
- Excellent problem solving and multitasking.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions
- By submitting your documents, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents for the purposes of assessing your suitability for a vacancy with ATS and GovTech and contacting you for future career opportunities. You warrant that where you have disclosed personal data of third parties (e.g. next-of-kin, friends or referees) to ATS, GovTech and their service providers and agents in connection with the abovementioned purposes, you have obtained the prior consent of such third parties for ATS, GovTech and their service providers and agents to collect, use and disclose such personal data for such purposes, in accordance with any applicable laws, regulations and/or guidelines._

**Requirements**:
**To succeed in this role, you will ideally have**:

- Proven track record as a desktop support technician
- Experience in supporting senior management or VIP users
- Experience in supporting Cisco Webex, Phone software and devices.
- Experience in Windows Servers technology is preferred.
- Working knowledge with System Center Configuration Manager (SCCM) also known as Microsoft Endpoint Configuration Manager (MECM).
- Certification in MCSA Windows 10, 11 and Microsoft 365 Certification: Modern desktop administrator associate, or equivalent is preferred.
- Certification in ITIL V4 foundation or above will be helpful.
- Possess basic network troubleshooting skills. CCNA / CCNA certification will be helpful.
- A team player, and can also work on own initiative. Ability to assess and evaluate situations effectively
- Strong interpersonal communication skills (verbal and written)

**Benefits**
- A wholly-owned subsidiary of GovTech.
- We promote a learning culture and encourage you to grow and learn.
- A competency framework is in place to help you grow your career with us.

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