Dispatching Agent/lead

1 week ago

Singapore Zeek Full time

**Zeek is a smart logistics startup that provides diversified products including SaaS solutions, same-day/instant delivery for food and parcel, and meeting all kinds of logistics needs in the market. We are looking for talents to**:_

**Responsibilities**
- Maintain contact with drivers/walkers throughout the day
- Collaborate with operations team to modify daily routes to accommodate the needs of customers
- Act as a communication liaison and answer incoming phone calls and texts from customers and drivers/walkers on the road
- Cultivate strong relationships with partners and customers to reduce the stress that comes with last-minute schedule changes
- Monitor any sudden route changes or road construction issues and work with drivers/walkers to establish new routes for timely deliveries
- Monitor and effectively coordinate manpower needed for efficient delivery on a day-to-day basis
- Perform any newly developing drivers/walkers management activities
- Communicate and coordinate with the operations team as necessary
- Maintain a positive, empathetic and professional attitude toward drivers/walkers

**Requirements**:

- Diploma or above
- Flexible to take shift hours as a team to cover restaurant operating hours
- Good communication and interpersonal skill
- Good team player and able to work in a fast paced and dynamic working environment
- Proficient in English

**Job Types**: Full-time, Fresh graduate

**Salary**: $2,500.00 - $4,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Parental leave
- Work from home

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Supplemental Pay:

- Overtime pay

**Education**:

- Local Polytechnic Diploma (preferred)

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