Tcm Clinic Receptionist 诊所助理

4 days ago

Singapore PURE ORIGIN TCM PTE. LTD. Full time

**TCM Clinic Receptionist 诊所助理**:
Full timers and Part timers are welcome

Paya Lebar area

Pure Origin TCM Clinic

SGD 2,000 - SGD 2,800

**We are looking for a capable clinic assistant to assist the TCM physicians with clinic operations. The clinic assistant should be customer oriented, patient and hardworking. Salary will commensurate with industry experience.**:
**Job Description**:

- Ensure clinic is ready for operations before opening.
- Coordinating of bookings and scheduling appointments
- Follow up with patients on after service calls and results and side effects from treatments/products
- To dispense Chinese medicine in accordance with physician’s prescription and Ensure patient receives the right medicine
- Maintain cleanliness and tidiness of clinic and daily cleaning and general maintenance of packaging machine.
- Raise Purchase Requisitions on timely basis and responsible for quarterly stock-take.
- Print end-day report and together with cash collections, Print monthly report submit to Finance department at the end of the month.
- Handling difficult patients and complaint cases
- Ad hoc duties assigned by Doctor/Manager
- 6 days off-day in a month
- Ad hoc duties assigned by Doctor/Manager

管理/协助前台工作，为患者提供优质服务，包括预约、患者登记、收款以及接听患者询问的电话/电子邮件/短信。

确保诊所在开业前已做好运营准备。

协调预订和安排预约

跟进患者的售后服务电话以及治疗/产品的结果和副作用

按照医生处方配药，确保患者对症下药

保持诊所的清洁、整洁以及包装机的日常清洁和一般维护。

及时提出采购申请并负责季度盘点。

打印日终报告并与现金收款一起，打印月度报告在月底提交给财务部门。

处理疑难病人及投诉案件

医生/经理分配的临时职责

一个月有6天休息日

医生/经理分配的临时职责
- We are looking for someone with the following skill(s) or attribute(s):

- 1. Ability to communicate clearly and succinctly
- 2. Ability to work effectively under pressure/stress
- 3. Ability to multitask
- 4. Team player
- 5. High EQ and high tact
- 6. Possesses excellent customer service skills
- 7. Good spoken and written English and Chinese.
- 8. Basic computer skills.
- 9. Organise and schedule appointments properly
- Receptionist/therapist related work experience will be an advantage.

我们正在寻找具有以下技能或属性的人：

1. 良好的沟通能力

2. 在压力下有效工作的能力

3. 多任务处理能力

4.团队合作者

5、高情商、高机智

6. 具备优秀的客户服务能力

7、良好的中英文口语和书写能力。

8. 基本的计算机技能。

9. 妥善组织和安排约会

接待员/治疗师相关的工作经验将是一个优势。

Part timers are welcome

We are looking for a clinic assistant to work part time on Tue 11am -7pm, Thu 11am -7pm, Sat (1.30pm - 9.30pm) and Sunday (11am - 7pm).

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