Customer Service Assistant

5 days ago


Singapore MITSUI-SOKO (SINGAPORE) PTE LTD Full time

**A leading 3PL warehousing and freight forwarding MNC Company has vacancy for**:
**CUSTOMER SERVICE ASSISTANT/ASSOCIATE**

**Job Description and Responsibilities**
- Process orders and returns accurately and efficiently
- Collaborate with other teams such as sales, logistics and operations to ensure customer expectations are met
- Maintain a high level of customer satisfaction by providing exceptional customer service
- Provide administrative support to the warehouse team as needed
- Accurately maintain customer records and documentation
- Assist with inventory management and cycle counts
- Follow company policies and procedures to maintain a safe and clean working environment

**Job Requirements**
- Secondary education GCE 'O' Level and above
- Preferably with at least 1 year of working experience in warehouse.
- Able to read, write and speak English well. (Understand Malay and Japanese will be an added advantage)
- Must have knowledge in Microsoft Office Suite & WMS system and workflow

**Kindly include:

- **
- Past Salary
- Expected Salary
- Reasons for leaving current/past Employer

**Salary will be offered based on experience and education.



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