Business Intelligence Analyst

1 day ago

Singapore KONINKLIJKE LUCHTVAART MAATSCH APPIJ N. V. (KLM ROYAL DUTCH AIRLINES) Full time

**PURPOSE OF THE ASSIGNMENT**
As SEAO Finance, we share the ambition to be a first class finance business partner, with a focus on efficient strategy execution, compliance and (data) quality.

In your role as business intelligence analyst, you play an important part in the success of Air France KLM in South East Asia & Oceania, by contributing to maximization of profit potential and growth opportunities.

Your reports, data analysis and role as linking pin between local teams and central BI delivers high quality input for our decision-making and the identification of opportunities.

**JOB DIMENSION**:

- Turnover NTR (Net Traffic Revenue) and Ancillary Revenues
- Net Sales Cost Ratio, Net Cost per Seat
- Other Commercial and operational KPIs

**KEY RESPONSIBILITIES**
1. Structured & Ad-hoc Reporting:

- Coordinate with central BI for required modifications to meet regional and country needs
- Monthly and weekly extraction, analysis and reporting to stakeholders on KPIs (e.g. capacity, load factor, revenue, yield, traffic, forward bookings, issued sales, market share, sales channel performance, corporate and trade segmentation)
- Collecting market intelligence and macroeconomics for ad-hoc analysis
- Support to regional and country management in providing data and analysis for preparation of ad-hoc presentations and business cases

2. Business Development:

- Conduct analysis on regional and country level revenue developments, Corporate and Trade results, channel distribution, performance of promotions and campaigns launched in the region
- Evaluate company positioning while benchmarking competition product/network information
- Conduct Origin & Destination based studies to indicate the progression and regression
- Support with simulation and monitoring of trade incentive schemes

3. Budget & Targets:

- Support Regional Financial Controller & Regional Commercial Director in preparation of revenue budgets and commercial cost budgets.
- Support and prepare in close coordination with Regional Pricing Manager monthly revenue forecast

4. Commercial Tools:

- Point of entry for regional issues on BI tools and expert for company MI/BI tools and databases (e.g. Data Ware House, Atlas, QlikView, Business Objects, BI Portal, MIDT, contracting tools)
- Effective and tailor made use of Business Objects to acquire information from Data Ware House that best supports the overall commercial objectives.
- Promote & explain BI products to internal stakeholders for optimal usage and self-service

5. Management & Support:

- Simplification and harmonization of reporting procedures
- Prioritize and manage workloads to meet deadlines
- Attend and conduct trainings on relevant reports and tools

**KNOWLEDGE, EXPERIENCE AND COMPETENCIES**
Knowledge and experience:

- Strong knowledge of MS Excel, MS Access and MS PowerPoint
- Experience with one or more analytics & visualization tools (e.g. QlikView, PowerBI, Spotfire)
- Fluency in written and spoken English
- Knowledge about travel industry (Airlines / Travel Agents) is considered a plus

Competencies:

- Analytical skills
- Taking initiative and ability to work autonomously
- Communication and presentation skills
- Time management skills and ability to work under pressure

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