Floor Supervisor

1 day ago

Singapore CHAPTER 25 PTE. LTD. Full time

**Job Description: Floor Supervisor**

**Position Overview**:
We are in search of a highly motivated and customer-focused individual to step into the role of Floor Supervisor. As a pivotal member of our team, you will shoulder the responsibility of maintaining exceptional service standards for our guests, ensuring a positive and enjoyable overall dining experience. Your exceptional communication skills, attention to detail, and adept multitasking abilities will play a crucial role in the overall success of our restaurant.

**Key Responsibilities**:
1. **Team Leadership**:

- Provide guidance and leadership to floor staff, ensuring a welcoming atmosphere for guests.
- Foster a positive team culture and set performance expectations.

2. **Operational Oversight**:

- Monitor and manage day-to-day operations, maintaining efficiency and adherence to standard procedures.
- Address any challenges related to workflow, equipment, or personnel.

3. **Communication**:

- Serve as the primary point of contact between upper management and floor staff.
- Effectively communicate expectations, updates, and changes to the team.

4. **Problem Resolution**:

- Proactively identify and address operational challenges, collaborating with relevant departments for solutions.
- Investigate and resolve issues related to service, ensuring guest satisfaction.

5. **Training and Development**:

- Provide on-the-job training for new staff members.
- Identify opportunities for skill development and recommend training programs.

6. **Resource Management**:

- Efficiently manage resources, including equipment, supplies, and personnel.
- Optimize resource allocation for smooth operations.

7. **Performance Evaluation**:

- Conduct regular performance reviews for floor staff.
- Provide constructive feedback and set performance improvement goals.

8. **Safety and Compliance**:

- Ensure adherence to safety regulations and compliance standards.
- Conduct regular safety inspections and address any concerns.

9. **Social Media Management**:

- Manage and maintain the restaurant's social media accounts.
- Create engaging content and promotions to enhance the online presence and attract customers.

10. **Cleanliness and Maintenance**:

- Ensure the cleanliness of the outlet, including sweeping and mopping as needed.
- Coordinate with staff to maintain a clean and organized environment before, during, and after service.

**Qualifications and Skills**:
1. Proven experience as a floor staff or in a supervisory role within a restaurant or hospitality environment.

2. Exceptional interpersonal and communication skills for effective interaction with diverse customers and team members.

3. Strong multitasking abilities, thriving under pressure in a fast-paced environment.

4. Exceptional customer service skills, including active listening and effective problem-solving.

5. Attention to detail and composure maintenance during busy periods.

6. Basic math skills and familiarity with point-of-sale (POS) systems for order processing and payment handling.

7. Knowledge of food and beverage safety regulations and best practices.

8. Flexibility to work in shifts, including evenings, weekends, and holidays as required.

9. Physical stamina and the ability to stand for extended periods and lift moderate weights.

  • Fnb Floor Supervisor

    3 days ago

    Singapore ALPHAHIRE PRIVATE LIMITED Full time

    **We are looking for a F&B Floor Supervisor to join our team! As the F&B Floor Supervisor, we rely on you to: - Oversee the daily operation of the restaurant, bar, or café floor, ensuring a seamless guest experience. - Provide high-quality service to guests, addressing their needs promptly and professionally. - Supervise and manage the F&B team, ensuring...

  • Housekeeping Floor Supervisor

    1 day ago

    Singapore SENTOSA BEACH RESORT PTE LTD Full time

    **Shangri-La Rasa Sentosa, Singapore** We are looking for a **Housekeeping Floor Supervisor **to join our team! As a **Floor Supervisor **, we rely on you to: - Ensure smooth daily running of the Housekeeping operation - Support the Assistant Housekeeper in maintaining service quality - Supervise the team performance and room cleaniless - Maintain and...

  • Floor Supervisor

    3 days ago

    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $2,700 - $3,500 Per Month**Date Posted** - 6 hours agoAdditional Details **Job ID** - 96460**Job Views** - 1Roles & Responsibilities TSH Corporation Limited and its subsidiaries and associated company (together, the” Sloshed Group”) is in the business of (i) operating a...

  • FLOOR SUPERVISOR

    2 days ago

    Singapore San Ren Xing Full time

    Overview Our company is currently looking for Floor Supervisors to support our restaurant team. SAN REN XIN 三人行 is a popular home-grown Singapore F&B eatery founded in 2013. A beloved place for family dining, it is highly well known for its truly authentic Fujian and Sichuan cuisines specially prepared by its master chefs. We have three outlets located...

  • Floor Supervisor

    1 week ago

    Singapore TALL SHIP ADVENTURES PTE. LTD. Full time

    **The Royal Albatross is a stunning 47m 4-masted 22 sail superyacht and has quickly become one of Singapore’s top attractions for romantic dinners and celebrations. **We are committed to offering the best dining experience with a different concept by sailing on our luxury Tall Ship! **We are looking to hire dynamic, motivated and passionate individuals to...

  • floor supervisor

    2 days ago

    Singapore SAN REN XING PTE. LTD. Full time

    Our company is currently looking for Floor Supervisors to support our restaurant team. SAN REN XIN 三人行 is a popular home-grown Singapore F&B eatery founded in 2013. A beloved place for family dining, It is highly well known for its truly authentic Fujian and Sichuan cuisines specially prepared by its master chefs. We have three outlets located at...

  • floor supervisor

    2 days ago

    Singapore THIRTY SIX BREWLAB PTE. LTD. Full time $40,000 - $60,000 per year

    Take the lead on the floor, support your team, ensure top -notch service for our guests. Leadership experience and strong people skills are a mustJob Scope:Oversee daily floor operationsLead and support floor staff during serviceEnsure high-quality customer service is maintained at all timesHandle customer feedback professionallyAssist with staff training...

  • Restaurant Floor Supervisor

    2 weeks ago

    Singapore A DREAMWORKS COMPANY PTE. LTD. Full time

    **Restaurant Floor Supervisor - Lead, Inspire, Deliver Great Service** We’re looking for a hands-on leader to guide our front-of-house team and create an outstanding dining experience for every guest. If you thrive in fast-paced environments, love working with people, and know how to bring out the best in a team, this role could be your next step. **What...

  • Floor Supervisor

    1 day ago

    Singapore TWS PTE. LTD. Full time

    TSH and its subsidiaries and associated company (together, the” Sloshed Group”) is in the business of (i) operating a multi-concept chain of pubs and bars, and (ii) the import and distribution of spirits, wines and liquors. Sloshed Group currently operates several outlets covering five concepts. Quaich Bar (2 outlets) and Signature Reserve with whisky as...

  • Senior Supervisor/supervisor, Floor

    2 weeks ago

    Singapore HighHouse Full time

    COMPANY DESCRIPTION A transcendent day-to-night nightlife and culinary destination where music, art, flavours, and conversations intersect. Spanning more than 10,000 square feet across Levels 61 and 62 of One Raffles Place, HighHouse offers unparalleled views of the Singapore skyline, making it the ultimate setting for meaningful connections, impeccable...