Smb Account Executive

As an Account Executive, you love hunting for new opportunities and are able to close new accounts while maintaining existing customer relationships. You have a passion for building and maintaining broad relationships, developing opportunities, and working cross-functionally within Zendesk. You are a creative, out-of-the-box problem solver who is able to articulate Zendesk’s platform vision.

You can sell at the most strategic level and form strategies strategy for winning customers on board along with being a trusted advisor. You are also fun and love being part of a team that sells together

**Responsibilities**:

- Exceed activity, pipeline, and revenue goals on a monthly and weekly basis
- Prospect for potential customers using various direct methods such as cold calling and indirect approaches such as networking (using tools like LinkedIn, Lusha and Outreach)
- Generate new business and demonstrate the ability to grow an extensive, qualified pipeline
- Become a guide on Zendesk’s products and conduct discovery calls, presentations, and demos with prospects and customers
- Weekly and monthly reporting on sales forecasts
- Work with Marketing and Partner teams to plan and implement sales campaigns within Indonesia
- Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce

**Required Competencies**:

- Bachelor’s degree with 3-5 years of full-cycle Sales experience within the Software/SaaS industry
- Consistent track record of success against quota at the SMB level
- ** Fluency in Bahasa Indonesia is required,** along with excellent communication skills in English
- Real passion for technology and the ability to learn about tools and processes quickly
- Outstanding organisational and multi-tasking skills, while handling high volumes of opportunities simultaneously
- Ability to grow in a fast-paced environment, move quickly, think strategically and be superb at tactical execution

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**About Zendesk - Champions of Customer Service**

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences — and we stick with it in our workplace. Over 6,000 employees worldwide have the flexibility and trust to choose where they work. The fact is, we know great work happens anywhere. Whether you’re collaborating from your home office, a Zendesk workspace, or the kitchen table, you’re part of one team at Zendesk.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

**For jobs in the US only**: If hired, you will be required to provide proof of full vaccination against COVID-19 and will be provided with an opportunity to request an accommodation for reasons recognized by applicable law. This is a requirement of employment for jobs based in the United States.

**For jobs in Australia, Brazil, Canada, the Philippines and Singapore**: If hired and required to work in office or in person with others as part of your job, you will be required to provide proof of full vaccination against COVID-19. Zendesk will consider exceptions for reasons recognized by applicable law. This is a requirement of employment for jobs based in Australia, Brazil, Canada, the Philippines and Singapore.