Systems Consultant

1 week ago

Singapore VIKING CONNECTION PTE. LTD. Full time

**Responsibilities**
- Audit customers’ existing operations, understand their current and future challenges and

develop design levels and documentation to capture solution requirements.
- Analysis of customer data to establish design level and identify opportunities.
- Identify suitable concepts and solutions to meet customer needs and develop models to

evaluate options.
- Identify and develop preferred options which best meet the customer’s requirements and

are within our capabilities to deliver.
- Use of simulation tools to validate solutions and test sensitivities.
- Manage any consultancy projects to meet deliverables and customer expectations within

budget.
- Review of RFP/tender documentation.
- Preparation of proposals and documentation in a timely manner.
- Preparation of systems Description of Operation.
- Keep abreast of the company’s and competitors’ products, solutions and software
- Assist sales with the preparation and delivery of customer presentations.
- Assist sales and guide the customer through the solution development process and help

build strong customer relationships and company credibility.
- Lead internal and external customers facing discussions to explain solutions and articulate

the benefits and value.
- Ensure preparation and submission of proposals and support documentation in a timely

manner.
- Exercise sound commercial judgement.
- Liaise internally with the regional and international Systems Sales and Sales Support teams.
- Foster and develop relationships with market partners.
- Facilitate a smooth handover of new projects from sales to operations.
- Participate in initial project workshops and review software functional specifications to

ensure delivery to expectations.
- Audit project implementations to measure performance against expectations.
- Support with training & development of new junior staff to grow capability and capacity of

the team.
- Develop specific design tools and standards.

**Requirements**:

- Tertiary qualified in engineering or scientific discipline.
- Minimum 5 years of proven hands-on work experience in Automation Systems Design
- International work experience.
- Experience with data analysis automation will be an added advantage.
- Experience in managing a consultative selling process.
- Ability to engage and influence customer stakeholders up to General Management level.
- Skilled in Simulation and the use of Simulation software packages.
- Ability to analyze, interpret and logically solve problems, think laterally and demonstrate

initiative.
- Ability to understand and explain technical concepts and solutions.
- Excellent communication and written skills.
- Strong commercial acumen, customer focus and relationship skills.
- Positive and enthusiastic attitude with a high level of commitment and determination.
- Possess good customer service and satisfaction mindset.
- Ability to work in a team and take up the leadership role when necessary.
- Willingness to travel.

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