Product Specialist

3 days ago

Singapore Experis Full time

**Product Specialist (Semiconductor)**: - Location- Singapore- Job reference- BBBH131138_1692844067- Salary- Negotiable- Consultant name - Lucero Mary Grace Servino Consultant contact no. - EA License No. - 02C3423 - Consultant Registration No. - R22108290 Product Specialist (Semiconductor) **Responsibilities**: - Do and analyse process trials for/with customers and partners (e.g. material suppliers); support strategic evaluations, bench marks, demos and buy offs - Advise field service and customers (mainly via field service), acting as 2nd level of support - Coordinate all activities related to technical issues for potential and existing customers assigned; participate in customers' engineering meetings, follow up on actions (keep issue lists); support ramp up and stabilization of newly introduced products - Answer detailed technical questions from sales, CPM, service personnel and customers; support CPMs in requirements analysis for CSRs - Collaborate with R&D in defining new features and CIP requirements; both software and hardware - Participation in the development of new or the extension of existing hardware and software modules according to current or future customer requirements (analysis, modelling, calculation, measurement, qualification) - Carry out internal acceptance test of new features and CIP developed by R&D - Ensure continuous improvement of product performance through systematic feedback; identify quality issues und initiate improvements - Coordinate software issues; help in reproducing issues to SW R&D; verify solutions in the new releases - Able to travel extensively to customer sites in Asia **Job Requirements**: - Technical background (BSc / MSc Engineering Sciences) - Knowledge of semiconductor industry - Working experience in soft solder die bonding technical service / customer support - Knowledge of mechanical, electrical, electronics, mechatronics systems - Hands on experience with automatic, high speed complex equipment - Experience in product management - Able to read and interpret technical and engineering documents - Understanding of precision mechanics and complex systems (controlled axes, vision) - Ability to understand processes with a high number of interlaced factors of influence (material sciences, mechanics, process parameters) - Demonstrated problem solving and analytical skills - Customer orientation - Ability to work independently with mínimal supervision in an international environment - Team player with ability to foster good working relationships both internally and with customers - Good communication skills Lucero Mary Grace Servino EA License No.: 02C3423 Personnel Registration No.:R22108290

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