Vp, Wealth Management Operations Project Manager, Regional Cbo Management, Group Coo

Business Function
Group Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we managethe majority ofthe Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

**Responsibilities**:
About the role

**Responsibilities**:

- Assist the Head of Regional Wealth Management Operations to drive and implement the Target Operating Model for Wealth Management Operations across different investment products, segments, and countries.
- Cultivate and manage relationships with a diverse range of internal and external stakeholders across different countries, including business and technology partners, ensuring alignment and buy-in on key initiatives. This includes proactively engaging with stakeholders outside of operations to understand their needs and perspectives within their specific regions.
- Design and implement end-to-end operating processes to optimize efficiency and effectiveness within the Wealth Management Operations function.
- Lead and manage change effectively across multiple countries, ensuring smooth transitions and mínimal disruption to business operations, in support of Wealth Management business development goals.
- Lead initiatives to enhance operational efficiency, improve client experience, and ensure regulatory compliance by leveraging digital transformation and automation across multiple jurisdictions.
- Prepare and manage project schedules, ensuring timely delivery within tight deadlines, accounting for the complexities of working across different time zones and cultures.
- Support the Head of Regional Wealth Management Operations in monitoring adherence to policies, processes, and controls across all international locations.
- Facilitate discussions on risk and control issues, ensuring gaps are identified, addressed, and best practices are shared across all countries.

**Requirements**:

- Bachelor's degree 10 years of relevant project management or consulting experience in Wealth Management and Private Banking Operations, ideally with experience working across different locations.
- Proven ability to leverage understanding of investment products and related operational chains.
- Proven ability to lead and manage change effectively with demonstrated success in designing and implementing end-to-end operational processes.
- Proven ability to prepare and manage project schedules, delivering results under pressure, while coordinating activities across multiple teams.
- Demonstrated success in managing complex stakeholder relationships, both within and outside of operations, including influencing and negotiation skills in a multicultural environment.
- Excellent communication skills, both written and verbal, with the ability to effectively present to a diverse audience.
- Decisive and solution-oriented, possessing strong analytical skills and the ability to collect, organize, and analyse significant amount of information and dataset necessary to support business cases.
- Strong control mindset with meticulous attention to details and the ability to identify key issues, root causes and proposed solutions to strengthen operational resiliency.
- Self-motivated with a growth mindset and a commitment to continuous learning and development of new skills and techniques.
- Experience working within an Agile environment is highly desirable.
- Experience with dashboarding tools like Tableau is preferred, along with proficiency in MS Office suite (PowerPoint, Excel).

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
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