Supervisor

23 hours ago


Singapore BARCODE MARKETING PTE. LTD. Full time

**Job Summary**

We are looking for a dynamic and results-driven **Supervisor**to oversee and lead a team in achieving operational excellence. You will be responsible for ensuring daily operations run smoothly, maintaining high standards of service, and motivating your team to meet and exceed performance goals.

**Key Responsibilities**

**Team Leadership**:

- Supervise, mentor, and guide team members to achieve individual and team performance goals.
- Conduct training and provide constructive feedback to enhance skills and productivity.

**Operations Management**:

- Oversee daily operations, ensuring compliance with company policies and procedures.
- Monitor workflow and allocate resources efficiently to meet deadlines and service standards.

**Customer Service Excellence**:

- Ensure excellent customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Uphold the company's brand and reputation by delivering a superior customer experience.

**Performance Monitoring**:

- Track team performance and prepare reports on productivity, quality, and efficiency.
- Identify areas for improvement and implement corrective measures where needed.

**Compliance and Safety**:

- Ensure adherence to health, safety, and regulatory requirements.
- Conduct routine checks to maintain a safe and organized work environment.

**Inventory and Resource Management**:

- Oversee inventory levels and manage stock replenishments.
- Coordinate with suppliers or other departments for timely deliveries.

**Qualifications and Skills**
- Minimum of a degree or equivalent in a related field.
- At least 2-3 years of experience in a supervisory role.
- Strong leadership and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Effective communication and conflict-resolution skills.


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