IT Assistant Engineer

4 hours ago

Singapore ATT System Full time

**Operation (Maintenance)**

Provide technical services for the maintenance and troubleshooting of the Electronic Queue Management System

Attend and carry out Fault Finding and Diagnosis of systems breakdowns, both on a mechanical and electrical basis, with a focus on providing high levels of service and response times

Follow Preventive Maintenance work schedules to specified standards and procedures and maintain all relevant written records

Maintain records of all breakdowns and repairs allowing for analysis and compliance with ISO standards

Must be available to attend for any project implementation, and assist PM accordingly for successful completion of projects and maintenance issues

Be available for on-call procedures and other responsibilities required

Handle customer’s inquiries, requests, and complaints in a professional manner and efficient way

Proactive in problem-solving and initiative in providing IT solutions to improve the operation

Inform the Superior of any stock movements to ensure the availability and stock level for the necessary procurement

Assist in root cause analysis identified by team members together with the Service Engineer and Superior

Assist in project-related activities that include deployment, installation, and testing

To follow all company business operations and SOP at all times

Participate actively in Health Safety and Environment programs and activities in order to achieve Company’s KPIs, ISO 14001 objectives, and targets. Proactively rectify any abnormalities, unsafe acts, or unsafe situations and report to the supervisor accordingly

Maintain a high standard of housekeeping at all times

**Project Implementation**

Collaborate with vendors to implement project enhancements

Develop and maintain implementation and enhancement project plans

Manage projects with a specific focus on deliverables, tasks, and due dates

Report weekly to respective Project Managers when tasks are at risk till a critical path determined

Perform independently with mínimal supervision and work with others to develop trusting relationships

Maintain strict adherence to internal policies and internal controls within the organization

Ensure successful implementations across multiple functions in the organization

Report any delays and initiate plans and alternative solutions

**Standby Duties**

Answer all service request phone calls during scheduled standby duties

Attend to the fault call issues and follow the SOP in attending to all the calls

Handover the tasks to the respective engineers who are on duty the next day

Support project Adhoc activities (e.g. testing, deployment, commissioning)

**Job Qualifications**:

- Diploma in Information Technology, IT Engineering, Computer Engineering, Electronic or other related fields
- Familiar with IT desktop support
- Able to work on a stand-by schedule
- Fast Learner and can work under pressure
- Resourceful, team player, and able to work independently
- Relevant experience in electrical installation and electrical maintenance is an advantage

  • Senior DevOps Engineer

    1 week ago

    Singapore PALO IT Full time

    PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company. We...

  • Assistant Lead Engineer

    4 days ago

    Singapore IT Consultancy & Services Pte Ltd Full time

    **Assistant Lead Engineer (106)** - Drives the implementation of infrastructure projects together with the Project Manager, and ensures the availability of stable and secure systems. - Supports infrastructure implementation and documentation of projects, to ensure that processes are adhered to and Day 2 team is able to take over maintenance and support of...

  • Fullstack Software Engineer

    2 weeks ago

    Singapore PALO IT Full time

    Fullstack Software Engineer (With AI Tools Experience)Join to apply for the Fullstack Software Engineer (With AI Tools Experience)role at PALO IT PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people,...

  • Fullstack Software Engineer

    1 week ago

    Singapore PALO IT Full time

    Fullstack Software Engineer (With AI Tools Experience)WHO WE ARE: Build. Scale. Sustain. PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right....

  • Senior Test Automation Engineer

    1 week ago

    Singapore PALO IT Full time

    Join to apply for the Senior Test Automation Engineer role at PALO IT Join to apply for the Senior Test Automation Engineer role at PALO IT Who We Are Build. Scale. Sustain. PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the...

  • Senior Test Automation Engineer

    2 weeks ago

    Singapore PALO IT Full time

    Join to apply for the Senior Test Automation Engineer role at PALO IT Join to apply for the Senior Test Automation Engineer role at PALO IT Who We Are Build. Scale. Sustain. PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the...

  • Senior Fullstack Software Engineer

    1 week ago

    Singapore PALO IT Full time

    Senior Fullstack Software Engineer (With AI Tools Experience)WHO WE ARE: Build. Scale. Sustain. PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it...

  • Senior Fullstack Software Engineer

    2 days ago

    Singapore PALO IT Full time

    **WHO WE ARE**: **Build. Scale. Sustain.** PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. **We do the right thing, and we do it right.**We're proud to be a World Economic Forum...

  • Senior Full Stack Engineer

    1 week ago

    Singapore PALO IT Full time

    Senior Full Stack Engineer (React/NodeJs + AI Tools)WHO WE ARE Build. Scale. Sustain. PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right....

  • Senior Full Stack Engineer

    2 weeks ago

    Singapore PALO IT Full time

    Senior Full Stack Engineer (React/NodeJs + AI Tools) WHO WE ARE Build. Scale. Sustain. PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right....