Is and Tech Infra Manager
3 days ago
**Key Responsibilities**
**Leadership & Strategy**
- Oversee the organization’s IT functionality, infrastructure, and daily operations.
- Contribute to IT strategy, long-term planning, and digital transformation initiatives.
- Drive impactful IT projects and solutions that enable business growth and innovation.
**Cybersecurity, Compliance & Governance**
- Lead and manage cyber and information security across the organization.
- Develop, implement, and enforce IT policies, compliance frameworks, and governance standards.
- Ensure compliance with legislation, standards, and company policies.
- Support internal and external IT audits.
**Infrastructure & Systems**
- Administer and secure networks, routers, switches, APs, firewalls
- Oversee Active Directory, google suite and other domain/network services.
**Disaster Recovery & Business Continuity**
- Lead Disaster Recovery (DR) and Business Continuity Management (BCM) planning, testing, and execution.
- Ensure IT readiness and resiliency for emergencies.
**Project & Vendor Management**
- Lead local and regional IT projects from inception to completion.
- Manage third-party vendors, outsourced support partners, and service providers.
- Collaborate with business stakeholders to deliver tailored IT solutions.
**Financial & Procurement**
- Own IT budget planning, cost management, and procurement of IT systems/services.
- Ensure financial efficiency and cost transparency in IT operations.
- Develop and manage the IT department's budget, ensuring optimal allocation of resources for maximum ROI.
**End-User & Business Support**
- Work closely with stakeholders to resolve issues, enhance systems, and deliver improvements.
- Be available “on call” for urgent issues outside of working hours and weekends.
**Others**
- Interest to lead internal technology strategy. Eg planning for Cloud Telephony, building our infra, get involved in our Gen AI rollout
**Requirements**:
**Education & Experience**
- Degree/Diploma in IT, Computer Science, or related discipline.
- Relevant experience in Disaster Recovery, compliance, cybersecurity, and IT governance.
- Proven experience in IT project delivery, vendor management, and outsourced support.
- Professional IT certifications (e.g., Microsoft, VMware, cloud, cybersecurity, CCNA or CCNP, CISSP, ITSM) are an advantage.
**Skills & Attributes**
- Strong leadership and team management skills.
- Resourceful, analytical problem solver with a structured approach.
- Excellent communication and interpersonal skills.
- Customer-focused, delivery-driven, and detail-oriented.
- Well-organized, proactive, and self-directed, able to perform with mínimal supervision.
- Able to collaborate effectively with multiple teams and stakeholders.
- Comfortable being “on call” for emergencies outside of working hours.
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