Chief of Staff

**Job Profile Summary**

Serves as strategic expert to the executive staff other than the Chief Executive Officer, President Group or President Division. Provides guidance using best-in-class knowledge of strategy, business insights and personnel development. Coaches and develops executive team members to grow company strategy and talent. Diagnoses and recognizes issues impacting the organization. Influences leadership to deliver on strategic business goals and objectives with a planned approach, on time and on target.

The role of Chief of Staff is responsible for supporting NTT Data Inc Executives in their roles. The Chief of Staff is required to take over some Executive responsibilities and handling other day-to-day items. This role includes attending meetings on the Executive’s behalf and taking notes, leading, and implementing various strategic planning processes across the region or business area and providing senior leadership with important company information to prepare them for upcoming meetings or presentations.

The Chief of Staff role will use their strong leadership and problem-solving abilities to assist with the daily operation of the region or business area.

**Key roles and responsibilities**:

- Serves as a member of the senior leadership team within region or business area as it relates executing on necessary business functions
- Collaborates with senior leadership team to determine and prioritise business strategies
- Oversees strategic business initiatives from ideation to implementation
- Identified and helps to solve core problems or opportunities within business processes
- Coordinates as needed in conjunction with various functional teams for information relating to annual/quarterly financial projects, such as Annual Budget, Mid-Year Review, QBR’s, and MBR’s
- Provides senior leadership team with insight and analysis on the region’s / business area’s operations
- Leads and coordinates strategic initiatives and drive outcomes as they are assigned
- Provides leadership team with recommendations and consultation to improve teamwork
- Responsible for generating, or coordinating, regular reports and documentation as assigned
- Plans, coordinates and leads meetings and workshops
- Engages as required in Merger and Acquisition activities and strategy as opportunities arise
- Responsible for participating and successfully completing all companywide mandates/training in a timely manner
- Determines KPIs and how to measure team performance
- Provides tactical support to implement ideas
- Works with senior leadership team to deliver, monitor and communicate progress towards goals
- Plans, coordinates and keeps contents of a meeting focussed
- Complies with all Ethics and professional standards
- Complies with all corporate and organizational security policies and guidelines.
- Abides by all policies and procedures and performs other duties as assigned by the leadership team
- Provides support and oversight for special projects and initiatives

**Knowledge, skills and attributes**:

- Highly capable in budget planning and financial management
- Excellent communication skills, both verbal and written
- Must be able to efficiently communicate to senior management both within and outside the company
- Ability to work efficiently across all disciplines within a region or business area
- Excellent communication and interpersonal skills
- Skill in budget preparation and fiscal management
- Ability to develop strong working relationships, both internally and externally
- Strong administrative, problem solving and organizational skills
- Ability to multi-task in a fast-paced environment and accept accountability for results
- Has analytical ability to assess business situations and create contingency plans
- Ability to be a team player, works effectively with others with positive cooperation
- Excellent leadership skills with excellent problem-solving ability
- Ability to interface with all levels of employees, clients and vendors
- Ability to work with deadlines, and under pressure in a fast-paced environment
- Demonstrated ability to be flexible, outgoing and positive, and to exercise independent judgment when making decisions
- Strong Computer skills, including MS Suite: Word, Excel, PowerPoint, SharePoint and Outlook

**Academic qualifications and certifications**:

- Bachelor’s degree or related in a field such as business administration, finance, or economics

**Required work experience**:

- Prior demonstrated experience of working in a similar role within a global matrixed information technology environment.
- Demonstrated experience supporting Executive level within a global organisation