Client Relationship Executive

13 hours ago

Singapore MHC MEDICAL NETWORK PTE. LTD. Full time

As a key member of the Client Relationship team, you will be responsible for managing a portfolio of corporate clients, maintaining high retention rates, and ensuring service excellence. This role also involves relationship-building to support new business opportunities and requires strong communication, coordination, and problem-solving skills to manage stakeholders effectively.

**Key Responsibilities**:

- Manage and maintain a portfolio of clients with a focus on client satisfaction and retention.
- Serve as the main point of contact for inquiries from clients, insurers, and brokers.
- Drive high client retention through proactive relationship management and service delivery.
- Attend and support meetings with clients, insurers, or brokers depending on the engagement channel.
- Host regular engagement sessions (weekly, monthly, quarterly) with key stakeholders, including:

- Scheduling and facilitating meetings
- Preparing and presenting SLA reports (claims, contact centre metrics, panel utilization)
- Taking and distributing meeting minutes
- Driving actionable follow-ups and relationship strengthening
- Collaborate with internal departments to resolve client issues and ensure timely service recovery.
- Support relationship management for new business opportunities, including pre-sales engagement and onboarding of new clients.
- Strengthen relationships with existing clients and actively identify upsell and referral opportunities.
- Prepare client documentation including quotations, service agreements, and renewal packages.
- Support audit and due diligence processes initiated by clients or insurers, working closely with internal stakeholders.
- Maintain accurate records and data related to clients and insurers.
- Generate and deliver monthly and ad-hoc reports for clients and insurers.
- Provide general administrative support such as document sorting, filing, and data entry.
- Follow up on accounts receivables with clients and insurers as needed.

**Job Requirements**:

- Minimum of 5 years of relevant experience in client servicing, insurance, or related fields.
- Prior experience in Employee Benefits or Corporate Solutions is highly preferred.
- Strong ability to meet tight deadlines and work effectively across cross-functional teams.
- Excellent verbal and written communication skills in English.
- Proficient in Microsoft Office tools, particularly Excel and PowerPoint.
- Demonstrated ability to manage conflict, resolve issues, and build strong relationships.
- Comfortable working in a fast-paced, dynamic environment and adapting to evolving client and business needs.

  • Client Relationship Executive

    1 week ago

    Singapore Amas Organisation Full time

    **Client Relationship Executive** Are you a people’s person who truly thrives in the delivery of exceptional client service? A professional with strengths in relationship management, communications, and a strong results orientation? We are seeking a Client Relationship Executive to be their customer experience journey champion. Delivering excellence with...

  • Client Relationship Executive

    12 hours ago

    Singapore Mercer Full time

    **Welcome to Brighter!** Ready to be part of a company that is not only leading the market, but transforming in the most exciting way? In Singapore, we are a team of experts who believe in building brighter futures for our clients and community by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and...

  • Client Relationship Executive

    2 weeks ago

    Singapore Biohackk Full time

    As a Client Relationship Executive , your role is to ensure every client's journey doesn't just start strong—but grows deeper, more personalized, and more results-driven over time. You'll work directly with clients to understand their goals, recommend upgraded programs, and guide them to commit to annual diagnostics that support long-term transformation....

  • Client Relationship Executive

    6 days ago

    Singapore KENSINGTON TRUST SINGAPORE LIMITED Full time

    At Kensington Group, you will have the opportunity to build a career as unique as you are, with the support, inclusive culture, and technology. Your unique perspective and voice will help you and your team become even better. Come join our team and create an exceptional experience for yourself as well as a better working environment for...

  • Client Relationship Executive

    2 weeks ago

    Singapore SUMMIT PLANNERS CRUSADERS PTE. LTD. Full time

    Are you passionate about connecting with people, excelling in sales, and helping clients achieve their financial goals? Join Summit Planners Crusaders Pte Ltd, a leading one-stop integrated financial services provider, as a Client Relationship Executive (Investment) and embark on a rewarding career filled with opportunities for growth, recognition, and...

  • Client Relationship Executive

    12 hours ago

    Singapore SONG CONSULTING PTE. LTD. Full time

    Working no. of days: 5 days/week Working hours: 8 hours Location: West Industry: Maritime **Responsibilities**: - Maintain strong business relationships with all clients - Manage client database - Attend all events with team - Travel for events and visit clients **Requirements**: - Strong client management skills - Strong communication skills - Have...

  • Client Relationship Executive

    1 week ago

    Singapore HEALTH OUTREACH PROGRAMME PTE. LTD. Full time

    Please note that this is **NOT **a sales position - Manage key client relationships (New and Existing) - Serve as the primary contact for day to day client queries - Manage Corporate Health Programmes which include preparation of quotations, proposals and EDMs - Plan, Execute and Coordinate Corporate Health programmes compliant to client requirements - Lead...

  • Customer Relationship Manager

    12 hours ago

    Singapore Logistics Executive Full time

    Customer Relationship Manager An experienced KAM is need to take the next step in their career and lead a team of 2-3 KAM's and also a small customer service team for this leading European logistics company which specialises in Luxury Fashion distribution and also FMCG distribution. Working across a small portfolio of clients, you will be spearheading the...

  • Client Relationship Executive

    2 weeks ago

    Singapore MCI Career Services Full time

    At MCI, we recognize and reward your potential—ensuring that exceptional performance is met with unlimited opportunities for growth and advancement. If you're a driven, results-oriented professional with a passion for building lasting relationships with clients and interest in recruitment, we welcome you to join us!Job Responsibilities To establish,...

  • Client Relationship

    7 days ago

    Singapore AURUM GRAVIS PTE. LTD. Full time

    This is a full-time on-site role for a Client Relationship located in Singapore. The Client Relationship will be responsible for managing and servicing a portfolio of the company clients, as well as identifying new business opportunities to grow the client base. The Client Relationship will also work closely with other teams to develop investment solutions...