Visual Commercial Merchandiser

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

**Overview of the role**:
A Visual Commercial Merchandiser is responsible for planning and building displays that maximize impact on a day-to-day basis. Will be responsible for presenting products in a way that attracts customers and maximizes sales. On top of the visual merchandising duties, the incumbent is also required to run and manage the shopfloor.

**What you will do**:
**Visual Merchandise**
- Create and adapt visual merchandising proposals according to these priorities. And create a unified and tailored solution for the different types of stores
- In-charge of merchandising the store in accordance guidelines and promote new lines effectively
- Work closely with the operation team to ensure that the best RFID practice is always in place
- Control product levels in stores and communicate with the commercial manager
- Support customer service with product, knowledge, and awareness of the following:

- New Arrivals
- Ranking of best seller
- Offering Alternative Resolve customer queries as they arise and refer to senior management when necessary

**Commerciality**
- Coordinate with Commercial Director to develop the commercial/merchandising skills of the Commercials and Managers. Also, work on the improvement of the Sales and product trainings for all stores in your area
- Analysing the sales reports to identify priorities to work during the following days (opportunities, potential and problem subfamilies)
- Supports the commercial manager to identify and action creative and visual ideas for the store
- Analyse daily information and react to it accordingly Gather feedback from Commercials and Store Managers on the week’s proposals and make improvements

**Tasks**
- Maintain responsibility for one or several sections of the store as instructed by your Manager keeping a basic image of the area (folding and displaying)
- Process sales, exchanges, and refunds efficiently, accurately, and quickly in all payment methods
- Ensure that good housekeeping standards are maintained on the shop floor when required and ensure that the Cash desk areas are replenished and kept tidy throughout the day
- Ensure that customers are acknowledged and receive a quality services either face to face or over the telephone
- Maintain excellent standards in the stockroom by organizing and
- Prepare and follow up for delivery preparations and executions
- Upkeep with season trends and markets challenges/survey
- Provide updates and comm on products focus and arranging the stockroom efficiently
- Continually develop stocks knowledge and promotions throughout the store
- To deliver excellent customer services to achieve store sales target and proved great customer experience

**Required Skills to be Successful**
- Innovative - Generates suggestions for improving work
- A good sense of design, color, style and fashion
- Visual flair and creative thinking required
- Strong systematic organized to approach to work
- Articulate and good communication skills

**What equips you for the role**:
**Commitment Hours**
- Flexibility to work varied hours including weekends and public holidays (shift work, retail hours)
- Operation starts as early as 8am, and ends as late as or at 11pm

**Minimum Experience**
- Previous fashion retail experience and/or excellent customer service experience preferred

**About Al-Futtaim Retail**

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further de