Ji Hotel Orchard

3 days ago


Singapore H WORLD HOLDINGS SINGAPORE PTE. LTD. Full time

**Job description**:
**Company Description**

Modern, mínimalistic and strategically located just minutes' walk away from Dhoby Ghaut MRT. Ji Hotel Orchard Singapore, a member of H World Group (formerly Huazhu Group) is committed to recruiting and hiring diverse talents based on merit. At Ji Hotel, we promote a work culture that is inclusive and equitable.

**Job Highlights**
- Near MRT Station
- 4 Day work week
- Sales Incentive
- Friendly Working Environment
- Career Growth Opportunities
- Responsibilities: _
- Ensure the front desk and lobby areas are organized and tidy
- Remain alert and on standby to greet guests
- Provide all guests with a friendly, accurate and efficient check-in / check-out process using in-house PMS while following the company’s policies and procedures
- Verify guest payments and identification, ensuring all procedures are followed to protect sensitive guest information. Process all financial transactions with strict adherence to Huazhu guidelines and procedures
- Ensure guests’ requests and queries are attended to promptly, politely and efficiently
- Provide guests with clear directions and recommendations for places of interest including restaurants, shopping, local attractions, etc
- Sense and respond to all guest concerns or requests
- Coordinate with Housekeeping to track availability of rooms for check-in
- Performing cashier related functions like posting charges to guest accounts, raising paid outs, in compliance with Huazhu policies
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the manager
- Be alert and report any faults, defects and unusual activity of the property to relevant departments.
- Requirements: _
- At least 1 year's work experience in Guest Services, Front Desk or related professional field and/or a diploma in Hospitality
- Able to work on a rotating shift (day/night/weekends)
- Adaptable to a fast paced environment
- Able to work independently and as well as a team.
- Multilingual languages will be an advantage.
- Able to commence employment within short notice period will be preferred.


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