Technical Officer

1 week ago


Singapore Singapore Power Full time

SP Group is a leading utilities group in the Asia Pacific, empowering the future of energy with low-carbon, smart energy solutions for its customers. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and sustainable energy solutions in Singapore and China. We believe in investing in our people, to help them achieve their career aspirations. With a strong culture based on commitment, integrity, passion and teamwork, we provide a conducive environment for our people to succeed.

We are looking out for self-motivated, dynamic and talented individuals to join our growing team. If you are keen to uphold world-class grid reliability and drive a sustainable future for all, join us and make your mark in the energy industry today

**What You'll Do**:

- Manage meter replacement contracts for Elect Meters
- Ensure that day-to-day contract operations run smoothly
- Identify end-of-life meters for replacement, inclusive of conducting meter site survey
- Perform planning and scheduling of jobs for contractors, ensuring contractors execute the work as planned.
- Preparation of meter replacement notices. This includes prepare/send notification letters via Toppan to customers, printing of lift lobby notices.
- Assign jobs to contractors/field workers accounts in WWMS portal
- Perform ad hoc on-site meter replacement of electricity meters when required
- Attend to customers' queries / feedbacks / complaints related to meter replacement issues timely and professionally. Efficiently assign contractors/staff to perform 1st level troubleshooting when required
- Manage issuance and collection of new meters at SP store
- Ensure scraping of end-of-life meters at SP authorized vendor are done correctly
- Assist to diagnose errors related to metering works and suggest proper improvements
- Perform investigation and report of incidences related to meter replacement work
- Required to drive as per job demands.

**What You'll Need**:

- Possess background in electrical discipline; related hands-on experience would be preferred
- Possess positive learning attitude and excellent customer service mindset
- Can commit to perform work after office hours and/or public holidays when required
- Experience in past customer service / field support roles would be an advantage
- Possession of mínimal Class 3 driving license with no past records of traffic offences
- Able to demonstrate leadership / man-management skills

Thank you for your interest in SP Group. You will be contacted if you are shortlisted for an interview.

LI-DNI


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