E-commerce Specialist

3 hours ago

Singapore ASUS GLOBAL PTE. LTD. Full time

Assist in the planning and execution of the marketplace strategy to achieve business goals
- Ensure positive digital shopping experience with customised and accurate product content and information
- Identify industry and marketplace best practices and lead growth initiatives across marketplaces
- Engage with marketplaces to develop strategic initiatives that enhance growth of brand share and revenue
- Responsible for all performance metrics including store visits, page views, add-to-cart rate, followers acquisition, conversions, average order value, transactions and revenue
- Manage and develop relationships with our fulfilment partners, including influencing and educating them on ASUS’ products
- Work closely with cross-functional support team including product and marketing to ensure efficient and effective execution of promotional or product campaigns
- Analyze data, trends and performance to report on business figures internally and take ownership with the leader of your vertical, developing deep insights and providing recommendations
- Serve as a liaison with fulfilment partners, regarding new product launches, promotional campaigns, inventory management
- Providing support escalation and resolution to ensure positive customer engagement and experience

**Requirements**:

- Bachelor Degree in Business / Marketing or related studies
- Deep knowledge in e-commerce across digital channels, marketplaces, traditional online retailers and social commerce
- High attention to digital commerce trends and strong understanding in selling in digital marketplaces
- Experience in working with resellers, distributors or fulfilment partners
- Deeply data-driven with proven analytical and numerical prowess; versed in store analytics and proficient in analyzing data for decision making
- At least 3 years of experience in e-commerce and account management related roles

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