Digital Solutions Specialist

**Country**:
Singapore
**Location**:
08-01/02, Perennial Business City, 1 Venture Avenue, Singapore 608521
Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do

**About the role**:
**Technical Solution Support**:

- Act as the technical expert for **Carrier’s Abound Solutions**, providing deep knowledge and expertise in building automation, IoT, and smart building platforms.
- Collaborate with sales teams to understand customer requirements, design tailored digital solutions, and ensure that proposals align with client needs.
- Develop and prepare **technical proposals**, including system designs, product configurations, and solution descriptions.
- Prepare **cost estimations** for proposals, ensuring that budgets are accurate, competitive, and align with project scope.

**Pre-Sales Engineering Support**:

- Provide **pre-sales technical support** during customer presentations and meetings, explaining complex solutions in a clear and compelling manner.
- Assist sales teams in presenting and demonstrating digital solutions to prospective clients, showcasing the value and ROI of **Abound’s** offerings.
- Lead technical discussions with customers, addressing inquiries, conducting solution walkthroughs, and resolving technical challenges.

**Solution Design and Customization**:

- Design and customize **IoT** and **smart building solutions** based on customer requirements, including building systems integration, environmental monitoring, energy management, and asset management.
- Collaborate with internal teams such as product development, software engineering, and operations to ensure seamless implementation and integration of proposed solutions.

**Project Coordination and Implementation**:

- Work closely with project managers to ensure that proposed digital solutions are successfully implemented within customer environments.
- Assist in overseeing the technical aspects of **project deployment**, including system configuration, integration, testing, and troubleshooting.

**Client Relationship Management**:

- Serve as the technical point of contact for clients during the sales cycle and post-sales technical discussions.
- Foster strong relationships with clients, ensuring high levels of customer satisfaction and acting as a trusted advisor for technical aspects of **Abound’s** digital solutions.

**Technology and Industry Expertise**:

- Stay updated on the latest advancements in **building automation, IoT, and digital solutions**.
- Provide insights on emerging trends and best practices within the **building automation** and **smart infrastructure** industries.
- Develop a deep understanding of **Carrier’s Abound solutions**, product roadmap, and related technology platforms.

**Minimum Requirements**:
**Educational Background**:

- Bachelor’s degree in **Electrical Engineering, Computer Science, Information Technology**, or a related technical field.

**Experience**:

- Minimum of **5+ years of experience** in **digital solutions** or **technical pre-sales** roles, preferably in **building automation, IoT, or smart building** solutions.
- Experience working with **commercial real estate, infrastructure, or industrial building clients** is a plus.
- Strong understanding of **IoT platforms, building automation systems (BAS)**, and related **smart building technologies**.
- Prior experience in **technical proposal development**, **budgeting**, and **solution presentations**.

**Technical Skills**:

- Strong proficiency in **IoT technologies**, **building management systems**, and **digital solutions for infrastructure**.
- Familiarity with **HVAC** systems, energy management platforms, and environmental monitoring solutions.
- Ability to **design** and **implement technical solutions**, with an understanding of **integration and interoperability** within building systems.
- Familiar with **cloud computing** platforms and **edge computing** technologies.

**Soft Skills**:

- Exceptional **presentation** and **communication** skills to effectively communicate complex technical concepts to non-technical stakeholders.
- Strong problem-solving abilities and the capability to quickly identify technical solutions that align with customer needs.
- Ability to **manage multiple projects** simultaneously while maintaining attention to detail and meeting deadlines.

**Teamwork and Collaboration**:

- Ability to work collaboratively with **cross-functional teams** (sales, product development, engineering, and project management) to deliver optimal customer solutions.
- Excellent **client-facing** and **internal communication skills**.

**Benefits**

We are committed