Executive / Senior Executive, Programme Sales, Smu
4 days ago
COMPANY DESCRIPTION
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.
Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.
DESIGNATION : Executive / Senior Executive, Programme Sales (3-year contract), SMU Academy
RESPONSIBILITIES
- Assist with sales and marketing functions.
- Maintain strong client relationships by providing support, information, and advice on our courses.
- Handle both in-bound and out-bound customer enquiries in a professional and timely manner.
- Ability to resolve customer feedback and issues and escalate them if necessary to senior management.
- Manage and minimise class cancellation, maintain a minimum sign up of 10 participants for each module.
- Able to identify marketing channels for programmes, strategic partnerships, and events.
- Assist with the development of customer relationship journey for both B2B and B2C.
- Understand competitors’ offerings for the same and new programmes and be able to analyse and define market demand.
- Good writing skills and meticulous with proofreading content.
- Excellent customer service skills.
QUALIFICATIONS
- Higher Nitec, Diploma or Degree with at least 3 to 5 years of relevant work experience.
- The ability to handle pressure and meet deadlines.
- Attention to detail.
- Excellent time management and organisation.
- Able to work in fast-paced and self-directed environment.
- Exceptional verbal and written communication skills.
- Highly proficient level computer skills including Ms Word, PowerPoint, Excel and Outlook.
- Excellent telephone sales personality skills.
- Good understanding of marketing via various digital platforms.
- Possess good level of written, communication and interpersonal skills.
OTHER INFORMATION
-
Singapore Singapore Management University Full timeCOMPANY DESCRIPTION Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to attract...
-
Singapore Singapore Management University Full timeResponsibilities Act as the lead administrator in the planning, scheduling and delivery of a number of concurrent major executive programmes. Take a lead role in the team on the overall project management and programme delivery from the design and structure communication plans, induction through completion. Ensuring the tasks, quality and deadlines are met...
-
Senior Executive, Smu Academy
1 week ago
Singapore Singapore Management University Full timeCOMPANY DESCRIPTION Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to attract...
-
Senior Executive, Smu Academy
1 week ago
Singapore Singapore Management University Full timeCOMPANY DESCRIPTION Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to attract...
-
Programme Director
1 week ago
Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time**COMPANY DESCRIPTION** Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to...
-
D07 Golden Mile, Middle Road, SG
7 days ago
Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full timeRoles & Responsibilities COMPANY DESCRIPTION Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.Our...
-
Advertising Sales
7 days ago
Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full timeJob Responsibilities Able to identify and pursue new advertising sales opportunities through effective prospecting and lead generation. Able to sell advertising solutions (digital, or other media) tailored to clients' business needs. Able to build and maintain strong, long-term relationships with clients and business partners Able to develop, present, and...
-
Sales Executive
2 weeks ago
Singapore Executive Integrity | B CorpTM Full timeOverview Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors. We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities....
-
Sales Engineer
2 weeks ago
Singapore Space Executive Full timeGet AI-powered advice on this job and more exclusive features. Direct message the job poster from Space Executive Our client is a market leader in AI & agent engineering observability and evaluation platform, and have proven track records in empowering global enterprises to build, test, and scale AI confidently. Backed by over $135m in Series C funding, our...
-
Assistant Programme Co-ordinator
2 days ago
Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time**COMPANY DESCRIPTION** Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university. Our commitment to...