Merchant Relationship Specialist

1 week ago

Singapore EPOS Full time

**About EPOS**:
Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions) EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

Supporting Ant International's mission to empower SMEs, EPOS will leverage Antom's digital capabilities as the organisation's central hub to serve regional small and medium sized businesses with integrated O2O solutions.

With a growing presence across Singapore, Malaysia and Vietnam, we're continuing to look for passionate individuals to join our diverse and driven teams.

As we expand across Asia, to create meaningful, small yet powerful changes for businesses around the world together.

**Role Overview**:
As a Merchant Relationship Manager, you will be the bridge linking merchants, EPOS, and our partnering digital bank. Your mission is to ensure smooth onboarding for business bank accounts, resolve merchant queries, and support a seamless customer journey.

This role is perfect for someone who enjoys helping business owners, solving issues with finesse, and working across tech-bank teams.

**What You’ll Do**:

- Guide merchants through bank account opening

- Assist with document collection and verification

- Liaise with Bank teams while respecting security protocols

- Support payment devices activation workflows

- Handle merchant queries with warmth and clarity

- Maintain a smooth merchant journey by preventing banking-related onboarding delays from extending into EPOS satisfaction.

- Document and optimise processes as we scale, support future initiatives (e.g. SME loans, sales operations) and adhoc tasks

**Requirements**:

- Proficiency in English and Chinese (To assist Chinese Speaking Merchants)

- Strong communication and follow-up skills

- Customer-first mindset and problem-solving instinct

- Comfortable with admin, verification and cross-team coordination

- Able to keep things moving even with security protocols and process gates

- Organised, patient, and proactive

  • Merchant Relationship Specialist

    7 days ago

    Singapore River EPOS Pte. Ltd. Full time $40,000 - $80,000 per year

    About EPOSBacked by Ant International (a global leader in digital payments, digitisation, and financial technology solutions) EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.Supporting Ant International's mission to empower SMEs, EPOS will leverage Antom's digital...

  • Merchant Sales Specialist

    1 week ago

    Singapore Adecco Personnel Pte Ltd Full time $2,100

    Description The Opportunity My Client, a reputable organisation in the Technology Company is hiring a Merchant Sales Specialist. Monday - Friday: 10am-7pm Working location : one-north 6 months contract (renew/convert) Salary: up to $2100 The Talent Willing to learn F&B, Retail, Ecommerce background is an advantage Job Description Oversee the end-to-end...

  • Merchant Sales Specialist

    1 week ago

    Singapore Adecco Personnel Pte Ltd. Full time

    The Opportunity My Client, a reputable organisation in the Technology Company is hiring a Merchant Sales Specialist. Monday - Friday: 10am-7pm Working location : one-north 6 months contract (renew/convert)Salary: up to $2100The Talent Willing to learn F&B, Retail, Ecommerce background is an advantage Job Description Oversee the end-to-end merchant...

  • Merchant Sales Specialist

    1 week ago

    Singapore Adecco Personnel Pte Ltd Full time

    Description The Opportunity My Client, a reputable organisation in the Technology Company is hiring a Merchant Sales Specialist. Monday - Friday: 10am-7pm Working location : one-north 6 months contract (renew/convert) Salary: up to $2100 The Talent Willing to learn F&B, Retail, Ecommerce background is an advantage Job Description Oversee the end-to-end...

  • Merchant Sales Specialist

    3 days ago

    Singapore Adecco Full time

    The Opportunity My Client, a reputable organisation in the Technology Company is hiring a Merchant Sales Specialist. Monday - Friday: 10am-7pm Working location : one-north 6 months contract (renew/convert)Salary: up to $2100The Talent Willing to learn F&B, Retail, Ecommerce background is an advantage Job Description Oversee the end-to-end merchant...

  • Account Management,

    1 week ago

    Singapore Monee Full time

    Business Development Specialist - SPaylater, Merchant Onboarding Join us to apply for the Business Development Specialist - SPaylater, Merchant Onboarding role at Monee . Get AI-powered advice on this job and access more exclusive features. Identify potential business opportunities by onboarding clients for the acceptance of SPaylater in the Singapore...

  • Merchant Acquisition Specialist

    5 days ago

    Singapore EPOS Full time $40,000 - $80,000 per year

    About EPOS Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions) EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore. We are dedicated to helping Small and Medium Enterprises (SMEs) digitize and grow their...

  • Merchant Support Executive

    13 hours ago

    Singapore CC FINANCIAL SERVICES PTE. LTD. Full time

    Job scope: - Drive merchant acquisition, development, and retention by creating focused efforts to communicate compelling offerings for the merchants - Assist to develop, execute and optimize communications strategy to raise product awareness and acceptance - Build and cultivate relationships with key accounts and retail merchants as well as Partner...

  • Merchant Acquisition Specialist

    2 weeks ago

    Singapore KPay Group Full time

    2 days ago Be among the first 25 applicants KPay Group (KPay) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 59,000 merchants across Hong Kong, Singapore, Japan and Australia, KPay is unleashing merchants' growth potential by building a one-stop platform...

  • Strategic Merchant Services Manager

    1 week ago

    Singapore SALT TALENT SEARCH PTE. LTD. Full time

    Salt is looking for Strategic Merchant Services Manager to join one of the leaders in the technology industry. This person will work cross functionally to develop new capabilities, improve merchant experience, and reduce barriers that prevent people from driving payments and ecommerce on their platforms. **Job Scope**: - Lead relationships with partners...