Boutique Consultant

5 days ago

Orchard, Singapore The Swatch Group S.E.A. (S) Pte Ltd Full time

**Key Responsibilities**:
**In this role, you will**:

- Provide Excellent customer experience and timely, follow-up for both prospective customers in order to achieve sales targets
- Build strong relationships with customers by offering tailored advice and product recommendations based on their preferences
- Follow up sales call with potential customers.
- Introduce new products and upsell products to customers.
- Attend to walk-in customers on any watch repair/related enquiries.
- Follow up with customers on their new watch purchase.
- Follow up with customers on their watch repair service.
- Work closely with other team members to ensure a seamless and efficient boutique operation
- Actively participate in the proper maintenance of the boutique: product displays, props set-up, etc. ensuring that products are displayed to a high standard
- Observe & follow guidelines on stock/cash control & documentation
- Follow up on any changes in store display within the timeline.
- Any other relevant tasks as & when required.

**Preferred Profile**:

- Watches product knowledge. Ability to understand and present technical details.
- Intellectual curiosity and a passion for learning
- Fluency in English with strong interpersonal skills will be required to succeed in this role.
- Sales oriented, good team player as well as displaying good customer service.

**Professional requirements**:

- 1-2 years retail sales experience preferably a Retail Boutique or Hospitality industry
- Professional appearance and demeanour.
- Ability to work in scheduled hours, including weekends and holidays.

**Languages**:
English and an additional local language

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