Onsite Support Technician

1 week ago

Geylang, Singapore AVI-SPL Full time

Long Description:
**WHO WE ARE**

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

**WHAT YOU’LL DO**

The Onsite Support Technician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.

**Day-To-Day Responsibilities**:

- Setup/breakdown of conference spaces to meet the customers event needs
- Perform preventative maintenance task to help maintain customer spaces
- Perform support tasks in a timely and quality conscious manner
- Provide field service support of networked devices
- Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
- Setup and troubleshoot various audio/video/presentation systems.
- Other tasks as required
- Travel to various job sites as required
- On-job trainig will be provided

**WHAT WE’RE LOOKING FOR**

**Education and/or Experience**:

- 2-4 years of customer service experience, preferably in the AV/Video Conferencing industry but not a must

**WHY YOU’LL LIKE WORKING HERE**
- Medical benefits, including vision and dental
- Paid holidays, sick days, and personal days
- Enjoyable and dynamic company culture
- Training and professional development opportunities

**MORE ABOUT US**

AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

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