Assistant Manager, Social Services

1 week ago

Singapore Econ Healthcare Full time

COMPANY DESCRIPTION

Established since 1987, ECON Healthcare Group celebrates more than 35 years of commitment to quality healthcare and eldercare services this year. As a regional provider for integrated healthcare servcies in Singapore, Malaysia and China, the Group incorporates a chain of medicare centres and nursing homes, hospital services, a careskill training centre, a chain of senior services centres, home care services, ambulance services, physiotherapy services and traditional Chinese medicine services. The Group also provides consultancy for the development and management of retirement living communities.

DESIGNATION : Assistant Manager, Social Services

RESPONSIBILITIES
- Collaborate with government agencies, hospitals, community service providers, internal and external healthcare teams to provide coordination and continuity of patient care across healthcare continuum
- Conduct and participate in case conference
- Act as a coordinator for admission of residents under Ministry of Health (MOH) Portable Subsidy
- Perform financial counselling for all residents under MOH’s Portable Subsidy, including the preparation of estimated bill size, admission contract and other administrative matters
- To perform National Means Testing (NMTS) for portable subsidy residents and ensure the resident NMTS are valid and updated accordingly to MOH’s requirement
- Act as a resource person for the MOH ILTC portal for all ECON Medicare Centres and Nursing Home
- Ensure timely submission by ECON Medicare Centre and Nursing Home of resident workload and as a result, ensure that the organisation receives the corresponding and correct funding from MOH
- Perform assessment on the resident and their families eligibility for financial assistance
- Shelter Home
- Day Care
- Day Rehab
- Home Modification
- Senior Mobility Fund etc
- Interim Disability Assistance Programme for the Elderly (IDAPE)
- Eldershield Claim
- Medical Fee Exemption Card (MFEC)
- Medifund Claim
- PGDAS etc
- Ensure all centres submissions to the ILTC portal meets the MOH Financial audit requirements
- Perform such other duties and responsibilities that may be assigned from time to time
- Assist the Head of Department (HOD) in providing supervision guidance and precepting assigned staff to ensure works are appropriate quality and standard
- Assist HOD in assessing staff competency and identify learning needs
- Assist HOD in reviewing and update policies and procedures to meet ministry regulatory requirement
- Assist HOD in reviewing and develop workflows to ensure seamless admission of residents.

**REQUIREMENTS**
- Degree in Social work or any equivalent qualification with at least 3 year relevant working experience
- Good interpersonal and communication skills
- Team player
- Service oriented and customer-focused
- Competent in IT skills
- Ability to work under pressure and meet tight deadline

QUALIFICATIONS
- Degree in Social work or any equivalent qualification with at least 3 year relevant working experience

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