Solutions Engineer
1 week ago
Remote
Work Type: Full Time
- As a Solutions Engineer, you will be an integral player on the Sales team in positioning, demonstrating, and developing creative solutions for key customers and prospects. You will be the trusted solutions advisor for our customers by creating solutions that align with the NextBillion.ai technology stack.
We are looking for a Maps and Locations-Based Services professional with excellent technical, communication, organisational, and customer-facing skills.
**Roles and Responsibilities**:
- In partnership with sales personnel, marshal prospects through the sales cycle by providing professional technical, integration, and development support.
- Work closely with our sales prospects in North America and Latin America to identify and solve their most critical
business problems with a deep understanding of the NextBillion.ai architecture and feature set.
- Articulate customer requirements and solutions to different technical and non-technical stakeholders so as to enable successful execution of the engineering work.
- Organise and lead product-related webinars and training sessions. In coordination with sales personnel, assist in the response to all technical details in RFIs/RFPs
- Continually assess prospect and customer feedback as well as industry trends in providing feedback to product teams
- Support sales and customer success teams in onboarding newly signed customers into the post sales support process
- A small amount of travel is required for prospect and customer meetings.
**Job requirements**:
- Bachelor's degree in Engineering, Computer Science, or related technical field.
- 3+ years experience in technical consulting, solutions engineering or product management.
- Adept and agile in working with a variety of frameworks and programming languages both frontend and backend e.g. JavaScript, Node.js, Python, Angular, React, Rust, Go
- Deep understanding of RESTful APIs and service endpoints for both design and implementation
- Prior experience with proprietary as well as open-source map products and tools, such as maps from HERE, TomTom and OSM, and supporting tool sets such as QGIS.
- Experience with using cloud native services from popular hosting providers like AWS, Azure, and Google Cloud Platform.
- Understanding of common development practices, ticketing systems, and revision control systems using 'git'i.e. Gitlab/Github, ClickUp/JIRA
**Beneficial/Nice-to-Haves**:
- Industry experience in mobility services, fleet management, logistics/last-mile delivery, and/or connected car services
- some prior experience with data science and/or machine learning teams. About NextBillion.ai
**About NextBillion.ai**
At NextBillion.ai, we provide advanced location technology solutions that help businesses optimise their operations, reduce costs and enhance customer satisfaction. Our capabilities include route optimization, live tracking, geofencing, accurate ETAs, real-time dispatch, and navigation. We specialise in mobility, transportation, on-demand, supply chain, field force management, offering comprehensive and customizable solutions that deliver better business outcomes.
Nextbillion.ai was founded in January 2020 by Ajay Bulusu, Chief Product Officer Gaurav Bubna and CTO Shaolin Zheng. They were formerly part of the map team at Grab, a multinational ride-hailing and food delivery company. The startup is headquartered in Singapore and currently has employees spread across Hyderabad, Bengaluru, India and Singapore.
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