Client Servicer, Global Benefits Management

Posting Description:
**Client Servicer - Global Benefits Management**

**Aon is in the business of better decisions**

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**What the day will look like**

You will be part of the Health Solutions team, one of the fastest growing teams, in charge of advising clients on their medical, life, wellness and flexible benefit strategy. Within the Global Benefit Management team dedicated to inbound business, your role will be to manage a portfolio of small and medium multinational companies independently and work alongside senior team members on large complex multinational companies.
- Develop strong client relationship and understand the needs of clients on employee benefits and ensure placement with clients’ selected insurer/program
- Understand and stay current on each client’s business situation, strategy and HR, risk and finance needs and upsell/cross-sell product that are suitable for their needs
- Stay abreast with the insurance markets development
- Conduct Pre-renewal and/or renewals meetings with clients
- Ensure renewal terms obtained are far and competitive by reviewing renewal terms and analysis of claims data
- Preparation of renewal documents such as renewal proposal, claim analysis, benchmarking exercise, communication decks, handbooks
- Conduct communication sessions on the benefits program to employees as well as to any partners who need to understand the program
- Handling of enquiries from both HR and employees
- Be responsible for any follow up on the employee movement and underwriting requirements for the accounts assigned
- Ensure prompt premium payment from accounts that are assigned

**Skills and experience that will lead to success**
- Degree or Diploma from a recognised university or polytechnic
- Minimum regulatory requirements (BCP, PGI. CommGI, HI, M5, M9) for registration as Broking and FA rep with MAS
- 1 to 5 years in the related experience
- Leadership skills required to manage teams
- Analytical, critical thinking and decision making
- Effective collaboration across departments and organization
- Ability to work under pressure and manage deadlines
- Positive, influencing and willing to embrace change
- Alignment to departmental and organizational vision and goals
- Self-directed growth and development
- Strong interpersonal and presentation skills will be an advantage
- Good skills on MS systems including Word, Excel, Powerpoint required

**How we support our colleagues**

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

**#Aon #employeebenefits #globalbenefits #healthsolutions #insurance**

**#LI-HYBRID