Retail Shop Supervisor
1 week ago
We are seeking an energetic Retail Sales Supervisor who appreciates challenges and working in a fast-paced, engaging retail environment. Join our team and start a rewarding career if you have the experience and attitude.
**Responsibilities**:
- Supervise and motivate sales staff to achieve store sales targets and KPIs.
- Provide guidance, coaching, and on-the-job training to new and existing team members.
- Ensure high standards of customer service are maintained at all times.
- Oversee visual merchandising, product replenishment, and stock organization.
- Handle customer complaints or concerns in a professional manner.
- Assist with daily cash handling, opening/closing procedures, and reporting.
- Support recruitment and onboarding of part-time staff as needed.
- Ensure compliance with company policies, procedures, and safety standards.
- Maintain cleanliness and orderliness of the retail space.
- Take charge during the absence of the store manager.
**Requirements**:
- At least 1 year of working experience in a related field
- Possess good customer service.
- Good communication skills
- Sale-driven and highly motivated
- Able to work on weekends/public holidays, and rotating shifts
- Proficiency in Mandarin will be an advantage. (To be able to relay information to Mandarin-speaking customers on fashion and clothing-related matters.)
- We prefer those who will stay for a longer period and grow with us.
**Other Details**:
- Attractive Basic + Commission (from $2500 to $4000)
- Annual increment, 13th-month bonus, variable bonus
- 6 to 8 off days per month
- Handphone Allowance ($40)
- Birthday Gift ($50)
- Yearly medical and dental allowance
- High sales commission and monthly shop target incentive
- Company sales incentive
- Staff discount
- Exposure to a training program with our specialized onboarding team.
- Career growth opportunities.
- Training and work apparel provided
- Convenient location (outlets are near MRT Station)
**Salary**: $2,500.00 - $4,000.00 per month
**Benefits**:
- Employee discount
- Flexible schedule
- Health insurance
- Parental leave
Schedule:
- Holidays
- Weekend availability
Supplemental pay types:
- 13th-month salary
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
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