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Team Lead

3 weeks ago

Singapore DCI CONSULTANTS PRIVATE LIMITED Full time

**Job Description - GRS Team Lead (Grant Application & Processing)**

Maintain SOP & Claim Processing documentation, ensure workflows, SOPs and guidelines are executed in accordance to policies.

Able to contextualise problems/issues and propose solutions.

Coordinate with internal divisions and vendors on meetings and to support system development projects.

Able to manage different levels of stakeholders and clients

Collate and analyse statistics for management reporting

Collaborate with teams to implement service standards, achievement of KPIs and provide inputs for service improvements

Undertake additional tasks assigned by the Manager from time to time.

**Qualification**

Diploma holder with at least 5 years of working experience or degree holder with 2 - 3 years of working experience. Exposure to project management is be a plus.

Experienced in grant processing and operation is preferred.

Good communications and problem solving skills a must

Positive working attitude

Always on the lookout for work process improvements, and an eye for details

Ability to work independently, multi -tasks and work under pressure.

**Knowledge**

Competent in using MS Office, especially Ms Excel

**People Skill**

Team Player

Good communication skills

Positive working attitude

**Work Location**

5 days week - AMK

Salary Budget - $3 - $4K (depending on qualification and work experience)