Sso Idm Production Engineer

**Role Summary**

**Main Responsibilities**

Architecture
- To provide architectural expertise thereby driving change and improvement in technology and process.
- To contribute to the development of the SSO and LDAP technology roadmaps.
- To liaise with CIB architecture teams in undertaking architectural reviews.
- To stay abreast of emerging technologies and technology trends.
- To automatize the process to accelerate the delivery time.

Project Delivery
- To take responsibility for the delivery of key projects around SSO and LDAP which are aligned to drive significant change within the platform.
- To liaise with the Application Developers in low-level diagnosis of on-going issues.
- To act as technology evangelists for the improvement of process and technology in use for the Authentication services.

Platform Support and Maintenance

Incident and Problem Management
- To work with partner teams to conduct analysis of major and critical incidents.
- To identify tactical or strategic improvements that can be introduced to help reduce the number of on-going incidents within the SSO and LDAP area.

Change Management
- To work within the change management framework adopted by client to ensure that all changes to the production environment are planned and executed in a controlled manner.
- To take responsibility for the quality of changes within the SSO and IDM environments, ensuring that changes raised are of sufficient standard in terms of technical and planning detail.
- Attending and sharing knowledge / updates in the Weekly Change Control Board Meetings and the Weekly Problem Management Meetings.

General
- Perform pre-assigned tasks to accomplish the function responsible for. The nature of these tasks are Change The Bank or Run The Bank.
- Work cooperatively with the other members of the team.
- Ensure adherence to processes and procedures.
- Request improvement of knowledge (training) when needed.
- Whenever in doubt, escalate and seek advice and guidance.
- If the nature of the position is user-facing, then all the guidelines and principles of user service mentality and behaviour should be applied.
- Escalate risks / issues to the manager of the team.
- Minimise operational failure, including but not exclusively, the risk of fraud, by helping to devise, and by implementing, sufficient regular controls.
- Ensure appropriate escalation to management and/or Permanent Control (or Compliance as appropriate) as soon as an issue is identified.Provide a direct contribution to the client operational permanent control framework.

**Qualifications & Experience**
- Bachelor’s Degree in Computer Science or relevant fields.
- At least 5 - 7 years of relevant working experience.
- Very strong analytical skills.
- Strong attention to detail.
- Structured and methodical mind-set.
- Ability to operate with demanding Senior IT Management.
- Can do attitude; look at changes as opportunities to improve.
- Team oriented and Good interpersonal and communication skills.
- High English spoken and written fluent (B2/C) in order to effectively communicate with English-speaking stakeholders.
- ITIL Foundation certificate will be desirable.
- French spoken and written will be valued in order to effectively communicate with French-speaking stakeholders. (Plus)

Essential Technical Skills
- CA Siteminder Web SSO.
- SOA security - SAML / WS-Security.
- Autoprovisioning tools such as BMC ControlSA, Sailpoint, or Forgerock.
- LDAP.
- Kerberos / SSL/TLS / PKI / GSS-API / SPNEGO.
- oAuth2, OpenIDConnect.
- IIS/WCF/WIF, WAS security models.
- Infrastructure standards for network load balancers, servers, networks and storage.
- Automation mind-set with experience in using tools like Ansible.
- Scripting skills using Python/JS or shell.
- Application Server : Good exposure in configuring and supporting web technologies such as Tomcat, Apache, nginx, IIS.
- Proven logical and methodical problem analysis and troubleshooting skills.
- Working with an industry recognised service desk and project management toolset.
- Clear communicator in both written and oral forms.

Desirable Technical Skills
- Axway Security gateway.
- SQL, Database schema.
- Authentication services for APIs.
- Exposure to Apigee API gateway.
- Knowledge of Process & Quality management, ITIL v2/v3.
- Microsoft Project, Advanced Excel, PowerPoint and Word.
- Knowledge of Atlasian Jira Task Management toolset.
- Previously used ServiceNow as a Service Desk Management product.