Assistant Manager

Are you a problem-solver who thrives on making things better?

We’re looking for a process and solutions-driven professional who thrives in fast-paced environment. If you’re ready to make a lasting impact and engineer the future of terminal operations, we’d love to have you on board Let’s get started

**Key Accountabilities**
- Analyze and map terminal processes to identify inefficiencies and document workflows.
- Develop the best fit process documentation and optimization. You will lead process standardization efforts across the terminals and streamlined operations.
- Identify and implement solutions for performance improvement and efficiency gains. Monitor processes continuously for improvement opportunities.
- Assist in implementing new Terminal Operating System (TOS) and/or upgrades and system changes for smooth integration.
- Provide user support, training, and troubleshooting for standardized processes.
- Collaborate with IT teams and vendors to address system issues and optimize performance.
- Serve as the main liaison between operations, IT, and vendors to align system functionality with business needs. Ensure successful system integration with mínimal operational disruption.
- Communicate system performance and improvements to senior management.
- Drive continuous improvement by evaluating process changes and aligning them with business goals.

**Qualifications, Skills And Experience**
- Bachelor’s degree in Industrial Engineering, Process Engineering, Supply Chain, Logistics, Information Systems, or related fields. Certifications in Lean, Six Sigma are preferred.
- TOS training or experience with port/logistics management systems is a plus.
- 5 years’ relevant experience in port operations, terminal systems, logistics, or supply chain.
- Advanced knowledge of TOS configuration, troubleshooting, and optimization.
- Proficient in data analysis tools like Excel, Power BI, Tableau.
- Experience in project management for system and process improvements.
- Skilled at translating technical info to non-technical teams.
- Customer-focused approach with excellent interpersonal and collaboration skills.
- High attention to detail in troubleshooting and process optimization

Note: The job title is being used for talent attraction and job advertisement purposes.

**Equal Employment Opportunity (EEO)**

**About DP World**

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 114,000 employees from 162 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs almost 10,000 people, and has ports and terminals in 18 locations.

We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

**WE MAKE TRADE FLOW**

**TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.