Technical Lead

1 week ago

Singapore NTT Data Singapore Full time

Do you have a strong passion for solving problems? Join us and be part of the family that believes in good software design, delivering quality well tested solutions. Help establish NTT Data Singapore as the trusted partner by constantly achieving a pinnacle of excellence in our ideas, solutions, and services.

**Responsibilities**:
The Technical Lead has to ensure the smooth functioning of technical operations, monitor and evaluate staff progress, assist with training and recruitment, set goals, and ensure overall client satisfaction. He/She is responsible in leading the Infra-Services team as the team comprises of Cloud engineers, M365, DevOps, On-premise system engineer and Security Consultant.
- Lead the team in the design, development, and maintenance for software products.
- Provide mentorship and advise to junior colleagues during maintenance troubleshooting and/or development of new product features/modules
- Determining project requirements and developing work schedules for the team.
- Delegating tasks and achieving daily, weekly, and monthly goals.
- Liaising with team members, management, and clients to ensure projects are completed to standard.
- Work closely with Project Manager for weekly/monthly project updates (e.g. defects, change requests, resource planning, etc)
- Identifying risks and forming contingency plans as soon as possible.
- Analyzing existing operations and scheduling training sessions and meetings to discuss improvements.
- Keeping up-to-date with industry trends and developments.
- Updating work schedules and performing troubleshooting as required.
- Motivating staff and creating a space where they can ask questions and voice their concerns.
- Being transparent with the team about challenges, failures, and successes.
- Writing progress reports and delivering presentations to the relevant stakeholders.

**Requirements**:

- Bachelor’s degree in computer science, engineering, or a related field.
- A strong background in troubleshooting and technology support will be beneficial.
- Experience in a similar role would be advantageous.
- Excellent technical, diagnostic, and troubleshooting skills.
- Strong leadership and organizational abilities.
- A strong adaptability in order to learn new technologies as needed and successfully manage the daily challenges of a technical environment.
- Strong communication skills to oversee personnel and foster collaboration with other organizational departments

**Salary**: $6,000.00 - $9,000.00 per month

Schedule:

- Monday to Friday

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