Membership Relations Assistant

4 hours ago


Serangoon, Singapore Serangoon Gardens Country Club Full time

**Responsibilities**:

- Handle all phone enquiries and bookings.
- Accommodate all members’ needs and requests with focus on service and anticipating members’ needs.
- Attend to members' enquiries and feedback; provide accurate information in an efficient manner.
- Administrative tasks include data entry and other administrative records.
- Ensure Main Lobby is neat, tidy, and all in order.

**Requirements**:

- O/A Levels or diploma holders.
- Possess strong interpersonal skills and ability to communicate effectively.
- Ascertains and addresses members’ and colleagues’ needs.
- Focus on service with an eye for detail.
- Works well under pressure, analyses and resolves problems, exercises good judgement and with a high degree of professionalism.
- Good computer skills.
- Responds well to change.
- Ensures security and confidentiality of members’ information.
- Good interpersonal skills and proficient in English, with an approachable attitude.
- Able to work on shifts, weekends and public holidays.
- Shift work; 5.5 day work week.

**Salary**: $1,700.00 - $2,000.00 per month

**Benefits**:

- Food allowance
- Free parking

Schedule:

- Early shift
- Holidays
- Late shift
- Weekend availability

Supplemental Pay:

- 13th month salary
- Overtime pay



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