Sr Mgr Payments, Markets Partnerships

**The Company**

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

**Job Summary**:
The Payments and Markets Partnerships Manager will be responsible for cultivating and managing relationships with wallets, banks, payment service providers, and other financial institutions to support payment processing initiatives. This individual will work closely with internal teams and external stakeholders to negotiate contracts, optimize payment solutions, and ensure smooth operational support for acquiring and merchant services.

**Key Responsibilities**:
**Strategic Relationship Management**:

- Develop and maintain long-term relationships with key banking partners, acquirers, payment processors, and financial institutions.
- Act as the primary point of contact for partnership inquiries, providing regular updates and ensuring alignment with business goals.
- Identify new opportunities for partnerships and collaboration, both domestically and internationally.

**Partnership Development and Negotiation**:

- Negotiate favorable terms with acquiring banks, payment processors, and other service providers to ensure competitive transaction fees, terms, and conditions.
- Lead discussions on payment processing solutions, exploring innovative offerings and ensuring they align with business objectives.
- Develop business cases and recommendations for new partnership opportunities, ensuring alignment with strategic goals.

**Payment System Integration and Optimization**:

- Work with internal and external product teams to ensure smooth integration of payment systems with acquiring banks and payment processors.
- Ensure that payment systems are functioning efficiently and are in compliance with all regulatory and industry standards (e.g., PCI).
- Monitor payment processing performance, identify issues, and work with partners to resolve any challenges.

**Business Analysis and Reporting**:

- Analyze the performance of partnerships and payment processing services, providing regular reports to senior management.
- Track transaction volumes, revenue generation, and any issues affecting payments and partnerships.
- Provide recommendations for improving payment offerings and enhancing customer experiences.

**Collaboration with Cross-Functional Teams**:

- Work closely with product teams, marketing, legal, and finance departments to ensure effective execution of partnership agreements and initiatives.
- Provide input and feedback to product teams on new payment technologies, trends, and innovations.
- Collaborate with the customer support team to resolve any issues related to payment processing.

**Market Intelligence and Industry Trends**:

- Stay informed about industry trends, emerging technologies, and competitive landscape in the payments and banking sector.
- Identify opportunities for differentiation and innovation