Customer Success Executive

3 days ago


Singapore ELEC-PRO TECHNOLOGY PTE. LTD. Full time

Our Company is working closely with a Prestigious Public Listed organisation in Singapore. We are seeking a Customer Success Executive with a demonstrated track record of successfully retaining and expanding the business footprint of the existing customer base for our product distribution and calibration service business.

**Customer Success Executive**

**Responsibilities**:

- Responsible for sales, marketing and account management of test, measurement and calibration solutions
- Secure product distribution and calibration service business to meet the orders target.
- Develop and maintain an effective network of customers within your focus of responsibility
- Ensure customer satisfaction expectations are exceeded upon
- Build and strengthen relationships with customers to become their trusted solution partner.
- Maintain a cheerful attitude while answering all inbound calls and addressing customer needs
- Provide all necessary data to sales manager upon request for department meeting
- Establish active communication and engagement with other departments eg, Store & ProcurementWork in partnership with instrument service and maintenance team as part of a Solutions Team based

**Requirements**:

- Good knowledge in the test and measurement industry
- Meticulous, able to handle orders accurately and efficiently.
- Problem solver, strong emotional intelligence skills, effective customer management capabilities.
- Comfortable with technology and IT tools. Proficiency in MS Office (Word, Excel, PowerPoint) and Enterprise Systems (SAP)
- Ability to work extended hours when necessary.
- Higher Nitec / Diploma / Degree in any discipline
- Preferably 1-2 years in sales or marketing.
- Knowledge of Excel and other data management software
- Technical background and/or Services background to support the customer requirement
- Self-starter and result-oriented with strong analytical skills
- Innovative and proactive.



  • Singapore Talentport Full time

    About the job Customer Success Executive Customer Success Executive (Full-Time)About the Role We are looking for a Customer Success Executive (CSE) to support our customers and ensure smooth coordination across projects. This is a full-time remote role (Singapore hours, 9:30 AM 6:30 PM SGT, Monday to Friday). You will handle customer enquiries, assist with...


  • Singapore RED HAT ASIA PACIFIC PTE LTD Full time

    The Customer Success Executive is responsible for customer success planning and associated technical engagements designed to ensure customers are successful in realizing value from Red Hat products and platforms. You will work with select customers to develop success plans and lead discussions with senior customer executives, Enterprise Architects, IT...


  • Singapore AVENTIS GRADUATE SCHOOL PTE. LTD. Full time

    At Aventis, we aim to inspire learning and empowering a smarter workforce through training and frontier technology. As a socially responsible member of the community, we strive to make a positive impact to our staff, stakeholders and our customers. Be empowered and embark on a purpose-driven career, come experience our fun, dynamic and continuous learning...


  • Singapore Finastra Full time

    Who are we?At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial...


  • Singapore Finastra Technology Full time $80,000 - $120,000 per year

    Who are we?At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial...


  • Singapore Red Hat, Inc. Full time

    The Customer Success Executive is responsible for customer success planning and associated technical engagements designed to ensure customers are successful in realizing value from Red Hat products and platforms. You will work with select customers to develop success plans and lead discussions with senior customer executives, Enterprise Architects, IT...


  • Singapore Sleek Full time

    Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform...


  • Singapore Sleek Full time

    Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform...


  • Singapore AVENTIS GRADUATE SCHOOL PTE. LTD. Full time

    At Aventis, we aim to inspire learning and empowering a smarter workforce through training and frontier technology. As a socially responsible member of the community, we strive to make a positive impact to our staff, stakeholders and our customers. Be empowered and embark on a purpose-driven career, come experience our fun, dynamic and continuous learning...


  • Central Singapore The Chope Group Pte Ltd Full time

    **Company Introduction**: Chope is dining made easy. As the leading dining platform in Asia, we connect diners to restaurants for memorable experiences, more often. Having seated more than 100 million diners, Chope understands what gets people excited about dining out, and how best to maximise business for over 13,000 restaurant partners. With Chope, diners...