Sme Project Manager

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the world's leading brands. We are driven by a common purpose to make a positive impact for each other, our communities, and the environment.
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- **Continuous improvement mindset
**JOB SUMMARY**

SME Project Manager is a combination of technical expert of processes, programs and systems in one or multiple functional areas as well as project manager with focus on working with functional or cross functional team to improve current business systems or/and processes.

SME Project Manager need lead continuous improvement project of medium complexity, organize training to the stakeholders, support process and system deployments and ensure communication to stakeholders among other responsibilities.

Through the implementation of S.O.S (standardization, optimization and simplification) project, SME project manager ensures business process is effectively and efficiently executed by the stakeholders with targeted benefit

**ESSENTIAL DUTIES AND RESPONSIBILITIES**
Work with stakeholders to define and prioritize the improvement projects to be done to improve existing business process/system
- Collaborate with stakeholders to define project framework and tangible goal
- Map 'as is' process with proper granularity and brain storm with stakeholders and system solution team of desired future process
- Lead the project team of business requirement documentation submission
- Define and recognize project Key Performance Indicators and manage the work within scope, quality, time and cost constraints
- Collaborate with stakeholders and IT solution team to define test plan with well evaluated business scenarios in relevant functional areas
- Conduct project risk assessment and put appropriate mitigation in place together with project team
- Actively manage all level of stakeholders through appropriate communication plan and perform timely escalation to the next level of management when necessary
- Forecast project budget and staff needs
- Actively track project progress and provide timely update
- Accountable for overall project success including cost, schedule, quality and scope management
- Project buyoff criteria identification
- Work with project team to develop training plan, training material and deliver necessary training sessions to ensure end users awareness and prepared for the change.
- Coordination of other validation activities required by the project
- Facilitates process and system changes implementation, ensure smooth project implementation with no interruption to business towards go-live schedules
- May perform other duties and responsibilities as assigned
**MANAGEMENT & SUPERVISORY RESPONSIBILITIES**
- Typically reports to Management. Direct supervisor job title(s) typically include: SME Manager or Functional Manager in area of support (e.g. Materials Manager, Finance Manager, etc)
- Job **is** **NOT directly** responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management).

**JOB QUALIFICATIONS**

**KNOWLEDGE REQUIREMENTS**
- Provides design support for the development of business intelligence solutions.
- Works on medium to complex and cross-functional IT and business intelligence solutions, e.g. gathering data and analyzing business and user needs in consultation with both business managers and end users
- Works on multiple tasks/projects as team member.
- Works with internal and external customers and IT partners to develop and analyze business intelligence needs, and determines optimum BI solutions to meet needs.
- Makes recommendations on BI tools selection to meet needs
- Creates, maintains, or enhances visualization dashboards residing in different platforms, e.g. PowerBI, Tableau, and Microstrategy.
- Working in partnership with database analysts, data architects and data scientists to deliver analytics solutions
- Conduct training and knowledge share with support team members, deliver demos to business, and train the site users on analytics tools
- Working closely with business users guiding them to create and maintain datasets for self-service analytics in any BI tools
- Troubleshooting performance issues in reports and dashboards and provide guidelines and solutions on performance tunin
- Drives continuous improvement through learning new technologies/best practices that will have an impact on the enterprise wide BI systems.
- Communicates analysis results and makes recommendations to senior management
- Participates in the exchange of ideas and information within th