Customer Service Officer
2 weeks ago
Our client is a premier English enrichment centre committed to nurturing students’ language proficiency and academic success through personalized, interactive, and effective teaching methods.
**Responsibilities**:
- Deliver professional customer service to hotline calls and front desk walk-ins.
- Be the first point of touch with customers.
- Handle and resolving customers enquires, feedbacks and complaints.
- Assist with class scheduling, enrolments, and course-related administrative support.
- Maintain accurate student records and update databases regularly.
- Handle payment collection, issue receipts, and manage basic finance-related tasks.
- Support teachers and centre operations to ensure a smooth learning environment.
**Requirements**:
- Min GCE 'N' Levels
- Good interpersonal skills with ability to liaise with parents/teachers.
- Good communication skills and customer service orientated attitude.
**Salary**: $2,800 - $3,000
Working location: East
Working hours: 5 days work week **(3 weekdays + 2 weekend)**
To apply, kindly click **APPLY NOW** to submit your latest CV.
**Chan Zi Hui**
EA Registration No.: R1220899
EA License No.: 25C2695
**Job Types**: Full-time, Permanent
Pay: $2,800.00 - $3,000.00 per month
**Benefits**:
- Dental insurance
- Health insurance
Work Location: In person
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