Desktop Engineer

4 days ago

Toa Payoh, Singapore Jobline Resources Pte Ltd Full time

**Responsibilities**:
IT Infrastructure, Telecoms, System and Network - Perform daily and regular preventive maintenance, monitor and report on Production IT systems, End User Computing devices and related services health to ensure BAU. - Assist System Administrator and Engineer in maintaining local/sites office IT Infrastructure, Telecoms, System and Network Equipment.

IT General Administration - Update and Upkeep IT Assets, assist System Administrator and Engineer in IT procurement and services for hardware equipment, software, services and subscriptions. - Provide provision of IT service, hardware and software assets to staff, onboarding and dekitting. - Create, maintain, update and improve OSS and EUC process, procedure and work instruction, user-guide, and technical documentation.

**Requirements**:

- Diploma or Degree in IT or equivalent.
- 1 or more years of relevant working experience.
- Hands on administration experience in supporting and maintaining IT infrastructure, telecoms and systems.
- Certification in various IT Infrastructure, Microsoft Technology or Networking technology would be beneficial.
- Working knowledge of Microsoft Active Directory Domain, and File & Print services.
- Working knowledge of Microsoft Operation Systems (Windows 10, Server 2012/2016/2019) and legacy OSes (Windows 7/XP, Server 2003/2008).
- Working knowledge and broad understanding of IT infrastructure technology (server, network, telephony, others).
- Working knowledge of common networking protocols and services like SMB, DHCP, DNS, SFTP/FTP, File & Print, VPN.
- Flexibility to extended hours or modified schedule to support planned activities or emergency situations and be on rotation standby on-call support.

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