Senior Manager, Hosting Platform

1 week ago


Singapore QuEST Global Services Pte Ltd Full time

**Responsibilities**:
Lead the Enterprise Cloud Hosting and Governance activities spearheaded by CTO Team
- Lead, manage and govern the Cloud Services and Hosting platforms team and external vendors, including software deployment and upgrades, system setup, system administration, monitoring, incident resolution, problem management, configuration and change management, service desk, security management and monitoring, capacity planning, availability management, disaster recovery and routine update of services
- Ensures timely liaison with vendors regarding problems, fixes, and required enhancements
- Define and Drive strategies related to Cloud Infrastructure and Cloud Services (Ali Cloud, Azure and Google) throughout the enterprise ensuring all performance and cost curves are closely managed
- Drives the adoption, and articulate the risks/opportunities from leveraging Cloud Infrastructure
- Analyze the cloud infrastructure and provide financial updates and optimization recommendations
- Create metrics, reports, and recommended remediation options and plans for financial excellence in the cloud
- Oversees and directs the timely evaluation, qualification, and implementation of new products, tools, and related appliances as it pertains to the Cloud environment
- Working with large scale networks, compute and storage architectures and assisting Tech Infra & Ops team and other Solution Architects devise best practices.
- Lead teams to critically review current processes for effectiveness, quality and simplification.
- Develop and implement process solutions to improve operational efficiency.
**Qualifications**
- BS in Computer Science or equivalent (MS preferred)
- 5-8 years or more of IT Service Management, data center, server, and storage management, virtualization, Citrix, networking, systems management, and/or project management is preferred
- Professional with experience leading large complex enterprise-wide moving to cloud projects/programs
- Familiarity with common enterprise services (Directory Services, Information Assurance, Virtual Desktop, etc.), products (i.e., Oracle, SAP) and frameworks (ITIL)
- Professional experience architecting/operating solutions built on public Cloud Ali Cloud and Azure
- 3rd party Cloud and CDN Provider Experience: Ali Cloud, Azure, Akamai, Palo Alto etc.
- Standard Infrastructure Experience: Monitoring, DNS, DHCP, Backups, and Disaster Recovery
- Outstanding customer relationship management, operations, delivery experience and collaboration skills
- Demonstrated ability to think strategically about business, product, and technical challenges
- Familiarity with archive, disaster recovery and business continuity in global operations
- Familiarity with compliance & security standards across the enterprise IT landscape
- Experience with open-source technology based infrastructure and deployment orchestration solutions, e.g., Kubernetes, Terraform, Docker, etc.
- Effective communicator at all levels of the organisation and outside with third parties
- Familiarity with project management approaches, tools and phases of the project lifecycle.
- Exceptional communication skills - both written and verbal.
- Ability to be personable and tenacious as the situations requires
- Able to work effectively at all levels in an organization. Excellent active listening skills.
- Problem solving and root cause identification skills. Strong analytic and decision-making abilities.
- Must be a team player and able to work with and through others.
- Able to coach and mentor direct team members and extended team member

**Job Types**: Full-time, Contract

**Salary**: $6,500.00 - $9,500.00 per month

Schedule:

- Monday to Friday



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